Will a new debit card affect my Pre-order?

Hi, digital pre orders paid for using your payment option won't be charged until ten days before release, as long as you add your new card as your payment option soon then your pre order shouldn't be affected as they charge the card that's in use on the
date the payment is taken.

https://support.xbox.com/games/purchasing/pre-order-faq

I was unaware that you were able to change how preorders are billed. I fixed everything now, thank you so much!

Hi there!

Yes, it will, as payment details will be out of date. My best advice would be to update your payment options via https://account.microsoft.com/

Next, contact Xbox Support via the following link - someone will be able to cancel the pre order and possibly put another through, or advise what to do, moving forward: http://support.xbox.com/en-GB/contact-us

Hope this helps!

L

No probs lads, good to see some of you have taken advantage of it. And they will charge your card on despatch as well



This is from their site:



When will I be charged for my pre-order? We do not charge your credit/debit card until your pre-order is despatched. Your credit/debit card must be valid until after the latest release date of any pre-order items.

Hello Justin,

Thank you for replying back! When it comes to pre-orders, if you are using a debit or credit card to pre-order the item in question, the card will have to stay on file until the payment has gone through. All pre-orders using a credit or debit card will
process 10 days prior to the release of the pre-order. However, if you want to get charged right away for the pre-order, you will have to use Microsoft Currency in order for that to happen.

If you have any other questions please feel free to reply back letting us know. Thank you again for posting on Xbox Forums!