Wifi Password incorrect.

KonaSorensen · Oct 21, 2015

I bought an Xbox One yesterday. It connected to the wifi after several failed attempts. Today, when I go to play a game it has forgotten the wifi network and password. When attempting to enter the password it says it cannot connect. I am certain the password
is correct. I even reentered the same one on my computer and it works fine. I have Cleared the Mac address. Performed a hard boot, restarted the router and pulled the plug from the xbox. Seems like other people have had the same issues. Any ideas? Not very
happy that a brand new console is having this issue.

:)

xDmNtEdxSk1tZox · Oct 21, 2015

Destiny Crucible breaks xbox ones wifi adaptor.

having the same problem says my wifi password is incorrect can someone plz help with this? my xbox one is completely worthless now....

X8 Angusrocket · Oct 21, 2015

Wifi

I keep trying to connect to my faster wifi but it keeps saying incorrect password but it works on everything else, what do I do?

taidara · Oct 22, 2015

Greetings Kona!

Has your situation been resolved since you've made this post yesterday, or is your situation the same?

KonaSorensen · Oct 31, 2018

It still won't connect to wifi. I just brought my router and hooked it up via lan cable. It works that way. Wired connections are better anyway.

KonaSorensen

It still won't connect to wifi. I just brought my router and hooked it up via lan cable. It works that way. Wired connections are better anyway.

taidara

Greetings Kona!

Has your situation been resolved since you've made this post yesterday, or is your situation the same?

xDmNtEdxSk1tZox

having the same problem says my wifi password is incorrect can someone plz help with this? my xbox one is completely worthless now....

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Lily

Let’s try to isolate the problem a bit more, for this please try:

A. Power cycle your console (if you meant this when you said “rebooting my Xbox” skip this one)

1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
2. Unplug the console's power cable from the console and from the power outlet. Wait 5 minutes.
Important: Be sure to wait at least 5 minutes. This step resets the power supply.
3. Plug the console power cable back in.
4. Press the Xbox button on your console to turn it on.

After that, try to remove and re-add your profile on the console.

In case you need it, here's how to remove and re-add:

https://support.xbox.com/en-US/help/account-pro...

Also disconnect your router from power for about 3 minutes. Then connect it again an when everything is working, try again

B. Change your home network password and name and give it a new try

C. Connect your console to a completely different Wi-Fi network and try in that way
For this purpose you can share mobile data via Wi-Fi hotspot

Verachi

Do you get this error code 80048821? If not which error code do you get?

This also happened in the beta for this dashboard, try this out it might fix your problem.

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So what you do is delete your profile, clear your cache (3 times, I know it sounds silly but do it), and then download your profile.

Delete Profile Safely:

Go to Settings, and then select System.

Select Storage.

Select All Devices.

Select Gamer Profiles.

Select the gamertag that you want to delete.

Select Delete.

Select Delete Profile Only.

Clear System Cache (3 Times! Don't forget!):

Go to Settings, and then select System.

Select Storage.

Highlight Hard Drive, and press Y

Select Clear Cache, and press Yes.

Download Profile:

Push the middle button on your XBOX 360 controller.

Select Download Profile.

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Please let us know if it works or not.

Wifi Password incorrect.