Wifi not working on other devices when Xbox One X is on

Dave Ramsden · Nov 13, 2017

OK, this is a weird one. Last week I upgraded to the XBox One X. I simply unplugged the old Xbox One S and used all the same connections to plug in the X. Everything seemed fine until my wife realised that her Kindle HD Fire would no longer connect to the
Internet vie the Wifi network. We did all the usual restarts and reboots, but nothing would fix it. Then I noticed the same with my Windows 10 laptop. Both connect to the actual Wifi, but neither could access the Internet. It's taken a while to put all the
pieces together, as my iPad would still work regardless, but today I suddenly realised it's the Xbox causing the problem. Switch the Xbox off, Internet works fine, switch it on, Internet stops working. I have no idea why this should be or what is going on.
All I can say is that the Xbox is using a wired connection and that I have a BT Smart Hub.

Anyone having the same issue and does anyone know how to fix this?

Thanks

Dave

:)

Goatsncows · Nov 13, 2017

Cant connect to wireless internet

We have cleared that and it still is not working. It can see my network. Tries to connect. Checking connection. Spin spin spin.

Now it says cannot coone t with static IP address. Ive unplugged the power abd ith cable.

Xbox one. All other wifi is working on other devices

RhondaSawosz · Nov 13, 2017

Difficulty accessing internet

Hi, we have a xbox 360 that we watch netflix on. This is by NBN wireless. Today we noticed that the xbox was not connected to internet. All other devices in house still working fine on internet from WIFI

We tried;

# re inserting password ( advised that this is wrong by xbox)

# contacting our internet provider inquiring what the WPA2 was and was told this is our password. On checking on the gateway the one we are inserting is correct . The internet provider suggested it was a issue with xbox.

# turning x box off for 5 minutes

# turning wifi off for 5 minutes

Any suggestions please?

iTsFx

Hello, I'm Felipe and I'm an independent Community Advisor, and I'll do my best to help you.

If the settings or preferences options that were previously described are not available on your XBOX One X console, there are other ways you can try to stop a device from casting to it on a wifi network.

One option is to change your wifi network settings to prevent the device from connecting to the network altogether. Another option is to disable casting on the device itself, if possible.

To change your wifi network settings, you can access your router's admin page and block the MAC address of the device you want to stop from casting. This will prevent the device from connecting to the wifi network and thus prevent it from casting to the XBOX One X console.

To disable casting on the device, you can check the settings or preferences options of the device itself. If there is an option to disable casting, you can select it and the device will no longer be able to cast to any device on the wifi network, including the XBOX One X console.

If neither of these options works, you may need to consult the user manual or contact customer support for the device or the XBOX One X console for further assistance.

raggedytax5203

Xbox One X not displaying any wireless networks, even though other devices are connected to the WiFi. I even reset the console but kept the games&apps. However, when restarting it still won't show any wireless-networks.

howlingwolf23

My xbox one x is hardwired and is already connected... its older xbox one that is wireless and cant connect... I would hardwire it but it's set up on other side of my place... other systems and devices connect to new wifi router no problem... its just
my old xbox cant connect to new wifi router

Dan Peden

I’m playing on the Xbox series X and yes the game is installed completely. It’s a problem with my wifi because the game works when I’m on my iPhone hotspot. All my other games work completely fine on my wifi just not battlefield 2042.

KevinZ2342

But the internet works fine with other devices. All the devices that are able to connect to wifi are connectes to the wifi except the console. I even tried to use my phone hotspot to my xbox but it still didnt work

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