Wifi Issues

Discus and support Wifi Issues in XBoX on Consoles to solve the problem; So when i first turn on my xbox (from an fully off or restart) it connects to my internet just fine, but then within the next minute usally (sometimes... Discussion in 'XBoX on Consoles' started by Trent948, Mar 31, 2017.

  1. Trent948
    Trent948 Guest

    Wifi Issues


    So when i first turn on my xbox (from an fully off or restart) it connects to my internet just fine, but then within the next minute usally (sometimes longer) it gets disconnected. When I try to reconnect no networks show up. Restarting my xbox brings back
    the connection for a breif amount of time.

    :)
     
    Trent948, Mar 31, 2017
    #1
  2. sc_shark
    sc_shark Guest
    wifi issues

    cant say i can help much on wifi... i have herd it can be spotty a few posts on xbox direct forum suggest a min and max space between the router and xb1. others have mentioned how the router is setup and how "new" it is and the avaliable speed it can push..

    most will say you want it wired for speed... wifi tends to have dips and such in upload/download and will be noticable in most gaming situations. i can even say going wired you may see those high/low speed drops.

    i run a gaming router that was a mid/top of the line router few years back.. i had to upgrade from a normal because it just could not keep up with the xb1 in my area. i do have dsl (not commercial) but the basic package.

    did they direct you to do a soft reset (holding xbox button for 20 seconds) on console

    you can do a netowrk reset. power off router and all that.. turn power off on xb1 for 1 min.(unplug)
    you can go into settings netowrk, advanced, alternative mac addy, reset it.. it will restart the xb1 but when it restarts it will reset the wifi and netowrk all together..

    unfortunatly i cant say if any or all will work.. but i can say if its an issue odds are it wont go away you will learn what ones work for you over others. i get issues from time to time and recently with anamous and lizard squad its not a netowrk issue but a ddos shut down of xbox servers all together.. one of those things you need to have multiple ways of checking with microsoft to see what services are down.
     
    sc_shark, Mar 31, 2017
    #2
  3. Marcy-Marc
    Marcy-Marc Guest
    wifi issues

    So recently my xbox one has not been able to connect to my wifi network. It has before in the past and one day up and stopped working. I've called xbox customer support and went through troubleshoot steps with them but so far they have not helped. The wifi network shows up but whenever i try to test the network connection i get an error message that says 'cannot get an IP address'. I tried a wired connection and that works but i am not able to keep it wired all the time. If anyone might have a solution please help!
     
    Marcy-Marc, Mar 31, 2017
    #3
  4. AmyHopper Win User

    Wifi issues

    Yes. It happens with my phone. The connection is always timing out.
  5. BobMcFly247 Win User

    WiFi issues

    f you are participating in the preview program:

    This is a known issue with the latest preview update.

    Troubleshooting steps are provided in the preview forums right here:
    forums.xbox.com/.../1858421.aspx


    Most common workaround is having Kinect unplugged to get the WiFi back working.

    Please post there if you are part of the program to help to get this issue solved. Thxs for your understanding.
  6. BobMcFly247 Win User

    WiFi issues

    1. Please try doing a system cache reset. Hold the powerbutton for about 15 seconds and keep it holding even when the one turns off. Wait for the power supply to change the color to orange and then restart the console. Check if that fixes the problem.

    If not then

    2. Please plug in a network cable to have the wireless adapter resetted. Unplug it and then check again for wireless networks.

    If that still doesn't work then

    3. perform a factory reset.

    And if even #3 does not fix the issue, then your console may have to be serviced as it may be a hardware issue with the WiFi adapter then.
  7. The_Last_DJ Win User

    WiFi Issues

    Its certainly worth a try.
  8. Vulsker Win User

    Wifi Issue

    I found out later on that if I don't do anything, it would pick up the network minutes later. But thankfully, it seems to have been fixed after the new update.
Thema:

Wifi Issues

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