Wifi issues

Discus and support Wifi issues in XBoX on Consoles to solve the problem; Hello , back again with another WIFI problem. This time every time when i go to my network settings to connect, i get a message says “ having the... Discussion in 'XBoX on Consoles' started by husham ameen, Dec 11, 2023.

  1. husham ameen
    husham ameen Guest

    Wifi issues


    Hello , back again with another WIFI problem. This time every time when i go to my network settings to connect, i get a message says “ having the following issue : purchase and content usage” and sometimes “service info unavailable”

    With the NAT type always unavailable or strict. This problem is preventing me form signing in , play online or offline and also open the store and download anything, i use wireless connection.

    I tried doing everything in the advanced setting but nothing helped. I use xbox series s

    Thanks

    :)
     
    husham ameen, Dec 11, 2023
    #1
  2. AmyHopper Win User

    Wifi issues

    Yes. It happens with my phone. The connection is always timing out.
  3. BobMcFly247 Win User

    WiFi issues

    f you are participating in the preview program:

    This is a known issue with the latest preview update.

    Troubleshooting steps are provided in the preview forums right here:
    forums.xbox.com/.../1858421.aspx


    Most common workaround is having Kinect unplugged to get the WiFi back working.

    Please post there if you are part of the program to help to get this issue solved. Thxs for your understanding.
  4. BobMcFly247 Win User

    WiFi issues

    1. Please try doing a system cache reset. Hold the powerbutton for about 15 seconds and keep it holding even when the one turns off. Wait for the power supply to change the color to orange and then restart the console. Check if that fixes the problem.

    If not then

    2. Please plug in a network cable to have the wireless adapter resetted. Unplug it and then check again for wireless networks.

    If that still doesn't work then

    3. perform a factory reset.

    And if even #3 does not fix the issue, then your console may have to be serviced as it may be a hardware issue with the WiFi adapter then.
  5. The_Last_DJ Win User

    WiFi Issues

    Its certainly worth a try.
  6. Vulsker Win User

    Wifi Issue

    I found out later on that if I don't do anything, it would pick up the network minutes later. But thankfully, it seems to have been fixed after the new update.
Thema:

Wifi issues

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