Wifi connection keeps dying. Can't use cloud saves. Can't transfer/backup offline saves.

Discus and support Wifi connection keeps dying. Can't use cloud saves. Can't transfer/backup offline saves. in XBoX on Consoles to solve the problem; I'm primarily a PC gamer these days. My wife and kids use the TV while I game on my PC. But I cut my teeth on the Atari 2600 and I do enjoy some couch... Discussion in 'XBoX on Consoles' started by Enderandrew, Nov 11, 2017.

  1. Enderandrew
    Enderandrew Guest

    Wifi connection keeps dying. Can't use cloud saves. Can't transfer/backup offline saves.


    I'm primarily a PC gamer these days. My wife and kids use the TV while I game on my PC. But I cut my teeth on the Atari 2600 and I do enjoy some couch gaming. I'm not tied to one company or console. I owned the original XBox. I'd sometimes buy competing
    consoles in a generation (though I never owned a 360).

    My PS3 was being used primarily for streaming. My wife was frustrated that when we'd want to watch Netflix, we'd have to do a PS3 software update. I suggested we finally get a current gen console. Even the cheaper XBox One S can play 4K movies, and it can do
    updates in the middle of the night.

    So I buy one and in the first month I've had constant problems where it won't connect on wifi. It is 8 feet away through an open door to our router. Nothing else in the house has wifi problems. The XBox won't see any SSID in the area. It isn't just a signal
    issue. Wifi just doesn't work on the XBox half of the time. I have to do a hard reset and then it starts working again.

    I played Madden non-stop when I picked up the XBox. I was pleasantly surprised that even this relatively weak console hardware put out good graphics. I could resume a suspended game without having to go through as many load screens. With that I'm happy.

    But a week in, it suddenly tells me I can no longer access my cloud saves without paying for XBox Gold Live. I was planning on giving XBox Gold Live a try once I practiced a bit solo offline. I also picked up the Halo Master Chief Collection, but haven't played
    Halo since the first one launched and I'm no doubt really rusty. I'm frustrated that cloud saves don't work without a paid subscription, and that if I stopped paying, I'd lose all access to my saves. They're held hostage behind a paywall.

    I posted to an XBox subreddit with this concern and was told this is absolutely not the case and that cloud saves work without Gold. My post was then buried. I went back and tried again. Sure enough, it tells me I need Gold to use cloud saves.

    Imgur

    I started playing offline and put tons of hours into Franchise mode with a new offline save this past month. But it kicks me out half way through a 60 minute football game if the wifi connection dies again. Single player offline games not using a cloud save
    kick you out and erase your progress over wifi connectivity. What kind of design is that?

    It has been pretty useless for the primary intended purpose of streaming video since the wifi constantly dies.

    I called up the retailer to see if I can get a refund or replacement because we can't get the wifi to work. (It wouldn't connect for most of the day today).

    But I just discovered I can't back-up my save to transfer it to new hardware. There is no way to move an offline save to the cloud (even if I did pay for XBox Live Gold). And transferring saves to USB, network or external HDD was removed by design.

    So I have defective hardware, and by design I need to lose access to my saves as well. Playing single player offline kick you out of games when the wifi drops. I'm a little shocked that people accept a system of this design.

    I don't want to sound like a PC Master Race elitist, but I'm pretty disappointed coming from PC gaming, and sadly there is no option for Madden (or Halo) on PC.

    :)
     
    Enderandrew, Nov 11, 2017
    #1
  2. JoKeRfAcE95
    JoKeRfAcE95 Guest
    Dark Souls BC Cloud Save Issues

    I can't seem to transfer my dark souls save to my 360 anymore. i keep getting a message stating that "items are in use on another console" and that i need to sign in to the console (xbox one) to upload it. Problem is that its already synced, and i can even
    use my save offline. Everything is fine for the most part but i cant play this save on my 360 anymore. First the cloud save on the 360 said "in sync" now its just "cloud only". What can i do to transfer the xbone save to my 360?
     
    JoKeRfAcE95, Nov 11, 2017
    #2
  3. gds1972
    gds1972 Guest
    Backwards Compatibility with xbox 360 saves

    Hi

    No you can't transfer you Xbox 360 game saves via a hard drive you will need to use an Xbox 360 to transfer the game saves to the cloud once you have done this your Xbox One should then see the game saves.
     
    gds1972, Nov 11, 2017
    #3
  4. Enderandrew
    Enderandrew Guest

    Wifi connection keeps dying. Can't use cloud saves. Can't transfer/backup offline saves.

    Microsoft support just directed me to a factory reset. I expressed the concern I'd lose all my save games. They directed me to a FAQ that save games are in the cloud even without XBox Live Gold and I was redirected to a factory reset.

    Guess what? I deleted my saves and post-reset, they aren't coming back.

    Microsoft support just told me to delete all my save games.
     
    Enderandrew, Nov 11, 2017
    #4
  5. carseclass
    carseclass Guest
    have you Tried connect your games to the internet to get your game saves back but first install your games i have done these console factory reset before
     
    carseclass, Nov 11, 2017
    #5
  6. There are problems if playing offline, and not setting clock time+date - like after a power outage or similar.

    This will mean that local saves are overwritten by older in cloud.

    I reported long ago - but this seems to be there still.

    But if clock is properly set on console while playing - cloud saves should not overwrite local one - but locals uploaded next time you are online.

    But some games have difficulty if not online - game save can suddenly take long time - I had on PCars 1 game - doing changes in settings in game could suddenly take 30s or more.

    Games were never run offline, is how I see it.

    And help systems are all built on being online - so this is expected from all parties it seems.

    I have not done the toughest console resets - but normal delete of game saves exist, and you have some options if to delete locally or also in cloud also doing that.

    There were two options as I recall. But never only in cloud, which is sad - because if you discover you had clock not properly set, you are F---D. You must play a bit offline with clock properly set before going online again.
     
    BookishFlunky90, Nov 1, 2018
    #6
  7. BookishFlunky90 Win User

    Wifi connection keeps dying. Can't use cloud saves. Can't transfer/backup offline saves.

    There are problems if playing offline, and not setting clock time+date - like after a power outage or similar.

    This will mean that local saves are overwritten by older in cloud.

    I reported long ago - but this seems to be there still.

    But if clock is properly set on console while playing - cloud saves should not overwrite local one - but locals uploaded next time you are online.

    But some games have difficulty if not online - game save can suddenly take long time - I had on PCars 1 game - doing changes in settings in game could suddenly take 30s or more.

    Games were never run offline, is how I see it.

    And help systems are all built on being online - so this is expected from all parties it seems.

    I have not done the toughest console resets - but normal delete of game saves exist, and you have some options if to delete locally or also in cloud also doing that.

    There were two options as I recall. But never only in cloud, which is sad - because if you discover you had clock not properly set, you are F---D. You must play a bit offline with clock properly set before going online again.
  8. carseclass Win User

    Wifi connection keeps dying. Can't use cloud saves. Can't transfer/backup offline saves.

    have you Tried connect your games to the internet to get your game saves back but first install your games i have done these console factory reset before
  9. Enderandrew Win User

    Wifi connection keeps dying. Can't use cloud saves. Can't transfer/backup offline saves.

    Microsoft support just directed me to a factory reset. I expressed the concern I'd lose all my save games. They directed me to a FAQ that save games are in the cloud even without XBox Live Gold and I was redirected to a factory reset.

    Guess what? I deleted my saves and post-reset, they aren't coming back.

    Microsoft support just told me to delete all my save games.
  10. Qwertei Win User

    Is there a way to back up a xbox one save game file NOT on cloud?

    Hey there Hollifox

    I'm sorry your save has been corrupted once it has been corrupted there really isn't a work around.

    At the moment the closes thing to saving to the HDD is playing offline but as soon as you re-connect to XBL you'll be prompt to sync the offline save or the one you used online you chose one and the other would be deleted.

    So to summarize it no you can't have one save to the console and one to the cloud simultaneously.

    You should have the option to not upload to the cloud but instead save to the HDD and remove the USB transfer option to prevent any "Modifications"
  11. Cokney Charmer Win User

    cloud problem resolved was you affected if so read on

    I only use Cloud to keep backups of save games for certain titles, it being down didnt really mean anything, was nice not to have the console take 4 minutes to shut down whilst Cloud Storage was offline
Thema:

Wifi connection keeps dying. Can't use cloud saves. Can't transfer/backup offline saves.

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