Wifi and wireless controller keep disconnecting

Discus and support Wifi and wireless controller keep disconnecting in XBoX on Consoles to solve the problem; I am having problems with my Xbox. For about the past week my Xbox one has been constantly disconnecting from its wireless connection. My wireless... Discussion in 'XBoX on Consoles' started by Rachel Q., Jun 24, 2017.

  1. Rachel Q.
    Rachel Q. Guest

    Wifi and wireless controller keep disconnecting


    I am having problems with my Xbox. For about the past week my Xbox one has been constantly disconnecting from its wireless connection. My wireless controller also disconnects even when I connect it to a cable. They connect and reconnect only
    to disconnect again a few second or minutes later or when I'm in the middle of an online game. I have tried resetting my Xbox but that didn't work. All other devices I have connected to the internet via Wireless connection work just fine and don't get disconnected
    so I'm certain that my wireless router is working just fine. I can only assume that the problem lies within the Xbox itself but I do not know what the exact cause might be.

    Any help/advice I can get will be greatly appreciated.

    Thank you.

    :)
     
    Rachel Q., Jun 24, 2017
    #1
  2. raigraphixs
    raigraphixs Guest
    New Microsoft Controller

    the new S controller be on sale individually with the improved wireless distance , hopefully is a fix for the old disconnects im still getting, but unlikely if its a faulty wifi board in the console itself Wifi and wireless controller keep disconnecting :mad:
     
    raigraphixs, Jun 24, 2017
    #2
  3. Arminator
    Arminator Guest
    Kicked off xbox live while gaming and controller disconnects at the same time

    I'd assume your console is connected wirelessly to your WiFi. Since you say the network as well as the controller are disconnecting, I'd guesstimate, that you have a device that also uses the 2.4GHz frequency like the controllers and the WiFi, that interferes
    with your WiFi and wireless controller connection.

    It might be a badly shielded microwave oven, or a wireless baby monitor, or a garage door opener remote or one of those remotely switchable power outlets that might cause interference that causes your controller and WiFi to get disconnected.
     
    Arminator, Jun 24, 2017
    #3
  4. Arminator Win User

    Kicked off xbox live while gaming and controller disconnects at the same time

    I'd assume your console is connected wirelessly to your WiFi. Since you say the network as well as the controller are disconnecting, I'd guesstimate, that you have a device that also uses the 2.4GHz frequency like the controllers and the WiFi, that interferes
    with your WiFi and wireless controller connection.

    It might be a badly shielded microwave oven, or a wireless baby monitor, or a garage door opener remote or one of those remotely switchable power outlets that might cause interference that causes your controller and WiFi to get disconnected.
  5. Smuroh Win User

    Mic not working correctly

    I do know that intermittent disconnects can happen with the wireless controllers due to wifi interference, like my issue recently was my stealth 600 just randomly started to disconnect and reconnect and found out that my wifi settings on the router we causing
    it somehow but after setting it to auto and keeping my phone away from the xbox it seemed to fix the issue.

    Also you said that it worked on the wired controller but not the wireless, do you have a random pair of phone headphones that have a mic? if so can you plug it into the controller port on the wireless and see if you get the same issue?

    The static could be due to some sort of interference, but its really hard to tell.
  6. a123456a Win User

    Wireless controllers disconnecting

    Same problem for me. Controllers keep disconnecting. It happens if other people use wifi for game or netflix. Wifi interferes with the controllers connection. Very bad. Next time a PlayStation!
  7. jandoedle Win User

    Controller lagging/disconnecting unexpectedly

    Same problem for me. Controllers keep disconnecting. It happens if other people use wifi for game or netflix. Wifi interferes with the controllers connection. Very bad. Next time a PlayStation.
  8. suic1dal psycik Win User

    Wifi Disconnects then Controller

    Even with the wireless now turned off (using ethernet) the controller disconnects randomly and will not re-sync without turning it off and on a few times. As I recall the controller uses wifi direct to connect to the console. Fantastic.
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Wifi and wireless controller keep disconnecting

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