Wi-Fi hardware issues

Juggaurnaught77 · Oct 4, 2017

Xbox one says there is problem with Wi-Fi hardware is there an adapter I can buy to fix this problem for now to I get money to have it fixed

:)

diamondback8 · Oct 4, 2017

Microsoft teaming with Comcast on Wi-Fi issue

Anybody having Wi-Fi issues with Comcast while playing Xbox One will be glad to know Comcast is working on it. Microsoft is working with them to get ahold on what's causing the issue.

Microsot and Comcast working on Wi-Fi issue

Anybody here subscribed on Comcast? And has the issue already resolved?

SilviaKraemer · Oct 4, 2017

no hardware 3/6

Como configurar uma rede wi-fi no console xbox one está dando erro problema no hardware 3/6

[Translation - How to set up a Wi-Fi network on your Xbox One console is giving error problem on 3/6 hardware]

WPAK · Oct 4, 2017

Hi there,

just to be sure try a full power cycle:

Please press and hold the power button on the console for at least 10 seconds until you hear the console powering down.

Restart or Power Cycle Xbox One Console

Make sure the console is fully powered off for at least 30 seconds and then remove the power from the console and wait at least 1 minute.

Reconnect and see if it fixed anything

As far as I know there are no adapters available to connect in a different way to Wi-Fi, the only options you have is have the console repaired: Create Xbox Console or Kinect Service Order | Xbox Repair
or use a cable for your network connection

Let us know the results

WPAK

Hi there,

just to be sure try a full power cycle:

Please press and hold the power button on the console for at least 10 seconds until you hear the console powering down.

http://support.xbox.com/en-us/xbox-one/console/power-cycle-console

Make sure the console is fully powered off for at least 30 seconds and then remove the power from the console and wait at least 1 minute.

Reconnect and see if it fixed anything

As far as I know there are no adapters available to connect in a different way to Wi-Fi, the only options you have is have the console repaired: https://support.xbox.com/my-account/warranty-and-service/getting-your-product-serviced
or use a cable for your network connection

Let us know the results

Rostom L

At the back of your router there's a tiny hole you can press using a ball pen for 5 sec to factory reset it. Please note that after a factory reset, you will have to connect to your network using the default Wi-Fi SSID or name and Wi-Fi password indicated at the back of your router or manual.

Yes, Wi-Fi has to deal with software but it's a hardware just like bluetooth. A device won't be able to support Wi-Fi if there's no hardware for Wi-Fi or wireless connectivity or let's simply put it as a wireless card.

JPVoodoo

Don't know is it WI-FI hardware isue or. I use RJ45 cable on my Xbox, don't use WI-FI on it. Better connection and speed.

GMAN990

Hi,

If you have to use a cable to use Wi-fi then I'd say there is a fault in your Xbox, it should be a cable OR wi-fi not both. Sounds like there is a hardware fault

PalZer0

Hey r c takedown.

-

This is definitely a Wi-Fi signal issue (your console isn't getting enough Wi-Fi signal to maintain a stable connection). The clear indicator of this is that connecting via ethernet cable doesn't give you any problems.

-

To improve Wi-Fi signal, you'll need to do one (or both) of these things:

1. Move the console and/or network hardware to increase line of sight between your console and your Wi-Fi router..

2. Turn off other wireless devices to minimise Wi-Fi interference.

-

If neither of those help (or if you're unable to move your console and/or network hardware), just stick with the wired connection. You'll have a more stable Xbox Live connection (particularly for streaming video and online multiplayer) if you connect via
ethernet cable anyway.

Wi-Fi hardware issues