why you charging my credit card 2 times a month , can you give me a call [mod removed] please

Hi Simoncleroux! My name is Ricardo an independent advisor ready to help you with this situation!

Are those charges appearing here?

https://account.microsoft.com/billing/orders

I will charge on my credit card on the 1st and the 3rd for Microsoft ultimate for $15.59 I want to refund back can you please give me a call back at [mod removed] give me a call back today before 6:00 thank you

You cannot remove a credit card on an active gold subscription.

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As long as you have turned off the auto renew you will not be charged for the next month.

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As soon as the trial time is over you can remove the card,or you can call support with an alternative form of payment to take its place.

Please remove this charge from my Husband’s credit card. This charge appeared on his card. James P Camp, last 4 digits are 6613. I have power of control over his medical and financial since he has dementia.

You can reach me at the address that this email was sent from or my cell number is [mod removed]

Thank you,

Marsha Camp

The charges do sound like 12-month gold and some points. Contact support to make sure your account is safe, and remove your credit card from the account. Also call your credit card company about the charges so they can suspend any other suspicious charges
and issue you a new card.