Why you are loosing me as a Xbox customer

gogreen KFM · Apr 27, 2017

Dear Xbox,

I want to start of by saying that I am extremely annoyed by the service I have received since starting to play the Xbox 1. By all means I am a achievement gamer. Since I am in the navy and go on deployments and out to sea a lot. So with these times I
take my Xbox with me and play games while offline. I would say that I am missing thousands of points off of my gamer score and the only thing I am told is that eventually you will get the points. Eventually???? What does that even mean? Days? Weeks? Months?
Years? Why oh why are they not coming in? I'm also told, "why don't you unlock them again"! Why in the world would I want to replay a game that took me over 12 hours to beat? I have been a loyal subscriber to Xbox live for 10 years. What does that mean??
I have spent thousands of dollars on this service that is terrible. What I want to know is how are you going to fix this? How are you going to keep me a customer? Please tell me why I should continue to spend my money on your service versus Sony or Nintendo.
Please for the love of god tell me how to fix this.

P.S. Don't offer me money for the store.

:)

jacobburleson · Apr 27, 2017

Banned for two weeks

I'm going to ps4 because of this.. Just because sensitive little girls play on xbox. Good job loosing a customer for your terms of service.. No more money for you

Callumpy · Apr 27, 2017

Not allowing us to cancel subscriptions online shows Microsoft doesn't respect it's customers

Ill agree, that is unacceptable. Its very annoying when you call to remove your subscription and they just try to sell you more products. I was lucky and decided to turn auto renewal off on the website when it was actually working.

Unfortunately Microsoft probably wont care about loosing customers as they are a billion dollar company, loosing one customer wont affect them at all. So there is nothing we can do about it, sorry

Internet Expert · Apr 27, 2017

There is only a
limited queue for achievements when your Xbox One console is used to unlock achievements offline. Piling up thousands of gamerscore points offline is not likely to sync successfully.

Since achievements are ultimately logged online, you must connect your console to the internet every once in a while to sync it with your Xbox account.

Internet Expert

There is only a
limited queue for achievements when your Xbox One console is used to unlock achievements offline. Piling up thousands of gamerscore points offline is not likely to sync successfully.

Since achievements are ultimately logged online, you must connect your console to the internet every once in a while to sync it with your Xbox account.

Haz1073

It's common greed not sense. You will need to connect to the Internet so they can verify the disk only to be played on one machine. If you play on a second machine then you have to pay again and you loose the data on your other machine. I own 3 xboxes. This
does not work for me! Xboxes greed will loose me as a customer!

Dirty Loco

[quote user="DarkShaman29"]

EA just ignore all of these slobber buckets. Let me show you the math:

3 Very fragile Xbox360's = $1000 after taxes

2 Very fragile Xbox360 hard drives = $300 after taxes

Nascar 08 = $65 after taxes

3 copies Nascar 09 = $200 after taxes

3 Fragile Microsoft racing wheels= $400 after taxes

5 years of Xbox live = $400 after taxes

_____________________________________________

$2365.00

[/quote]

Yeah, you bought a bunch of Xbox stuff. Big deal. What does that have to do with ELECTRONIC ARTS (not Microsoft, not Sony, not Nintendo) decision to shut down their own servers ON ALL PLATFORMS, NOT JUST XBOX?

EA just ignore all of these slobber buckets.

So, let me get this straight. You're defending the people who made the decision to prevent you playing your favoured game? And abusing the people blaming them?

And i cant even play the ___ GAME?!?!?!?!?

THATS THE BOTTOM LINE!!!! ITS _____!!!!!!

...and who should you blame for this? Oh, I don't know. Maybe the people in EA who shutdown the servers. The very same people that you are defending, by calling everyone
else "slobber buckets".

VernierSlake

It's clearly Rick Santorum in disguise. And he would've gotten away with it too if it hadn't been for those meddling kids.

UnyoBro

Well at least it helps us understand what kind of person he is - hates Obama and blames everything on him, obsessed with Nascar and willing to make offensive, exaggerated, points because he's raging. The answer seems obvious to me.

Why you are loosing me as a Xbox customer