Why Xbox, just let me sign in

Hello, Piggy_guy221. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

Try to download the Xbox Companion app and sign in on it. Then, open the Xbox app and you should be already signed in. If it does not work, please try the steps below and see if they help:

Go to Start > Type PowerShell > Right click it and select “Run As Administrator” > Type the following commands and press Enter (run one at a time):

Get-AppxPackage Microsoft.GamingServices | Remove-AppxPackage –allusers

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

- Press Windows + R and type in "regedit". Press enter.

- Search for HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services

- Delete the folders "GamingServices", "GamingServices.net" and "xinputhid" (if they're still there).

- Click on Start > Credential Manager > Windows Credentials. Search for Xbl|DeviceKey, click on it and then Remove.

- Delete Accounts and Cache folders at:

C:\Users\Username\AppData\Local\Packages\Microsoft.XboxIdentityProvider_8wekyb3d8bbwe\AC\TokenBroker

- Also delete Microsoft Store local cache files at:

C:\Users\Username\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe

- Go to Start > Settings > Apps > Apps & features > Microsoft Store > Advanced Options > Reset.

- Go to Start > Settings > Apps > Apps & features > Xbox App > Advanced Options > Reset.

- Go to Start > Settings > Gaming > Xbox Networking > Fix it.

- Please check if Date and Time is set correct. Uncheck "Set the time automatically", do it manually.

- Restart Windows.

- Run PowerShell as an Administrator again and run the command:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

- Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt. Make sure you are signed into the Microsoft Store with the same Microsoft account that is on your computer.

- Open the Xbox app and try to sign in.

Let me know how it goes.

Hello Yeti C, My name is David. I am an independent advisor, happy to help you today.

Here are some common solutions you can try to resolve those problems:

Update the app: Make sure you have the latest version of the Xbox app installed on your PC. You can check if updates are available in the Microsoft Store.

Restart the app: Close the Xbox app completely and reopen it. Sometimes a simple restart can fix temporary problems.

Restart your PC: A complete restart of your PC can help fix software-related issues. Close all applications and restart your PC to see if that solves the problem.

Check your Internet connection: Make sure your PC is connected to the Internet stably and there are no connection problems. If you have a slow or intermittent connection, it could affect the performance of the Xbox app.

Clear the app cache: In some cases, app issues may be caused by a corrupt cache. You can try clearing the Xbox app cache by following these steps:

Open Windows Settings on your PC.
Select "Apps" or "Apps & Features."
Find the Xbox app in the list and select "Advanced Options."

In the "Reset" section, select "Reset." This will clear the cache and reset the app settings.
Uninstall and reinstall the app: If none of the above solutions work, you can try uninstalling the Xbox app completely and then reinstalling it from the Microsoft Store.

I hope this helps.

Best regards.

Hi KenEclipse, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

You can only link one PSN account to one Microsoft account, if you disconnect it, you won't be able to link another PSN account to it.

Please, on your PS5, delete the Minecraft local save data, this will enable you to link the account again.

Follow these steps:

On your PS5, Go to Settings > Saved Data and Game/App Settings. Select Saved Data (PS5)

Select Console Storage and select Minecraft > Delete.

Once deleted, launch the game again and do the linking process one more time.

I hope this helps.

Hey there Felty! Let's just get to the point here, what type of error message are you receiving from the Xbox itself? Invalid e-mail, password? Please elaborate! Also, if you don't mind, refrain from using any type of profanity here, thank you!

My xbox is not letting me sign in to xbox live but i can sign in on my laptop why is that?