Why won’t you just send me my shipping label? I’ve gone through all of the processes 3...

Discus and support Why won’t you just send me my shipping label? I’ve gone through all of the processes 3... in XBoX on Consoles to solve the problem; I filed a claim for my Xbox controller since it is under warranty and isn’t currently working. I never received a shipping label in the form of a... Discussion in 'XBoX on Consoles' started by jarom odom, Feb 2, 2023.

  1. jarom odom
    jarom odom Guest

    Why won’t you just send me my shipping label? I’ve gone through all of the processes 3...


    I filed a claim for my Xbox controller since it is under warranty and isn’t currently working. I never received a shipping label in the form of a second email like most everyone else that has had this issue. I went to my account and followed the steps to find the pdf version of the shipping label and it’s no where to be found. I called and spoke with a representative twice now and each time they said they would email me another shipping label and to wait 24-48 hours. I’ve gone through this process 3 times now with no shipping label insight and no one able to give me the only thing I require for a repair or replacement. I’m starting to think this is designed as such on purpose to hit 30 days without Microsoft receiving anything and cancel my warranty request just to repeat and go through the same process until I give up and forget about it. If I do not receive the ONLY thing I need for repair or replacement in the form of a shipping label, I will go to BestBuy, pay for it to get fixed, and invoice Microsoft with the bill with all documentation and records showing you never held up your end of your contracted agreement to repair or replace my accessory under warranty. I’m all ears and open to solutions for the time being, but one more misstep and I’ll have to file something a bit more serious and show documentation from the hundreds of other people being lied to and information not given. You don’t want to go through a class action lawsuit for something so small. Believe me.

    :)
     
    jarom odom, Feb 2, 2023
    #1
  2. Smwutches Win User

    Why won’t you just send me my shipping label? I’ve gone through all of the processes 3 times and nothing. Read below for more information.

    Please keep in mind this is a community based forum so we do not work for Microsoft. If you would like to pursue legal action, please refer to http://microsoft.com/legal We won't be able to assist you.
  3. steeledwand7664 Win User

    Ignore this

    What is the reason they are giving you for not sending you a shipping label?

    Is your console still in warranty?

    Have you gone through the troubleshooting steps with a representative? I believe their policy is that they need to take you through the troubleshooting steps before they can setup a repair order which would send out a shipping label for you.

    No body here is part of xbox support and can send you a shipping label the only way to contact them is through the support site support.xbox.com/contact-us

    You can also try and set up a repair order yourself by following the steps in this support article.

    https://support.xbox.com/en-US/my-account/warranty-and-service/getting-your-product-serviced
  4. KyleTemple Win User

    Shipping

    I did all these things i forgot to write my service number seperatly then the shipping label. But my shipping label has my service number. Whats going to happen to my package will it be lost or will they just send it back. Or will they still work on it.
    This is my first time shipping anything im just nervous my 200$ controller wont make it back to me
  5. Missing Lenk Win User

    How do I ship my Xbox One for repairs

    Did you follow all the steps in the process for getting your products repaired? because I have read through it and it states "•Attach the provided shipping label to the box and send it to our service center."

    -

    I haven't tried to repair my xbox one but im sure they will either send you one or email you one.

    -

    here
    support.xbox.com/.../repair-process
  6. andrewGiorlando Win User

    Xbox elite series 2 controller

    Same just happened to mine after 20 days of owing it. I got the extended warranty and they gave me a shipping label to send it back. Why are they charging for the replacement?
Thema:

Why won’t you just send me my shipping label? I’ve gone through all of the processes 3...

Loading...

  1. Why won’t you just send me my shipping label? I’ve gone through all of the processes 3... - Similar Threads - Why won’t send

  2. Why won’t shark cards load to the game?

    in XBoX Games and Apps
    Why won’t shark cards load to the game?: I purchased two 10 million shake cards for Grand Theft Auto 5 and none of them will load to my game can we please fix this? be77b358-1b54-441c-bcdc-1a9e5ef43112

  3. Why won’t my two disc gta 5 won’t work?

    in XBoX Games and Apps
    Why won’t my two disc gta 5 won’t work?: I just got it from Walmart yesterday and it says installation stopped, it’s stopped at 2% 7% and 52%, this was gonna be my first gta game. Please somebody help. 85b9404a-3564-4302-941c-f2c0226b59d2

  4. Why won’t the fifa 14 disc work on Xbox series X?

    in XBoX Games and Apps
    Why won’t the fifa 14 disc work on Xbox series X?: I’ve tried putting the disc in both ways but it is not saying FIFA 14: Installation Started 8ca839f3-7030-4ae7-81ab-6291069f33e7

  5. Why won’t my Xbox series X show me my new Xbox 360 avatar

    in XBoX Accessibility
    Why won’t my Xbox series X show me my new Xbox 360 avatar: Yesterday I changed my Xbox 360 avatar but my old Xbox 360 avatar is still appearing could you resolve this issue please 6aa506f1-2ce0-4b55-a03b-a1a83adf4b12

  6. Why Xbox won’t turn on

    in XBoX on Consoles
    Why Xbox won’t turn on: having trouble turning on xbox 502562c0-7e4d-4738-91b2-aa520e6beb2c

  7. Why won’t it let me make an account on Minecraft

    in XBoX Accessibility
    Why won’t it let me make an account on Minecraft: It won’t let me make an account on Minecraft, instead it just says “there is a problem with your Microsoft account. To fix this, sign in to account.live.com from a browser.” I am so confused...

  8. why won’t my racing simulator work on any game?

    in XBoX on Consoles
    why won’t my racing simulator work on any game?: I have a Logitech g920 steering wheel and pedals along with the manual shifter, I have used this setup for a while and had no issues with it. Recently I went to play with it again and all of a...

  9. Why am I suspended? Why won’t Xbox let me appeal it?

    in XBoX Accessibility
    Why am I suspended? Why won’t Xbox let me appeal it?: I got a suspension from Xbox for 2 days for making an innocent LFG post for fallout 76. I was asking for the type of gun and asked people to message me their price for it if they were willing to...

  10. Why won’t my Xbox load games but apps still work

    in XBoX Games and Apps
    Why won’t my Xbox load games but apps still work: Xbox one won’t load up any games disc or digital. I have reset console, cleared data cache, factory reset, changed internet connection and nothing seems to work. 3dfd6734-d983-47cc-88f5-58bfb8c40dac