Why won’t Xbox Game Bar let me sign in?

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)





Thank you for understanding.

Hello chapfam5,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

I can see that you are having issues signing in with Xbox game bar. This may be due to outdated OS or services that is not running. Let me see how I can assist you with this concern.

However, in your isolated case, we’d like to know more about it in details so that we can provide a more accurate resolution for you. To start, please provide us information/answer on the following questions:

• Device specs, make and model?
  
• Current version and edition of Windows Installed? (Search for WINVER in Windows search to see this)
  
• What troubleshooting steps have you done?
  
• May I ask for Xbox app and Gaming services version?
  
  • Xbox app > select Profile picture > Settings > About.
    

So far, based on the information you've provided, you can try the options listed below and let us know whether the problem has been fixed.

Check for Windows Update

Update Windows (microsoft.com)

Make sure Xbox Services are running

Open the Services app by searching it on Windows Search

Locate the 3 services below

• Xbox Live Auth Manager
  
• Xbox Live Game Save
  
• Xbox Live Networking Services
  

Right Click on it

Go to Properties

Make sure to set the startup type to Automatic

and Start the Service status

Click Apply then OK

Remove accounts and Cache Folder

Open File Explorer

Then paste this path on the address bar

[table][tr]

%userprofile%\AppData\Local\Packages\Microsoft.XboxIdentityProvider_8wekyb3d8bbwe\AC\TokenBroker

[/tr][/table]
Delete the Cache and Accounts Folder

Re-register Xbox App and Game Bar

Open PowerShell (admin)

Run the commands below

PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage *Microsoft.XboxGamingOverlay*).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"

[table][tr]

PowerShell -ExecutionPolicy Unrestricted -Command “& {$manifest = (Get-AppxPackage *XboxApp*).InstallLocation + ‘\AppxManifest.xml’ ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}”

[/tr][/table]

Once we receive your answers to the questions above, we may suggest additional troubleshooting measures.

Looking Forward for your next reply.

Ok so I can login on the Microsoft home page and Xbox but if I go to the Xbox app on computer it won’t let me sign in same if I go into Minecraft the game it won’t let me sign in also sorry for the late reply

Hi there Dispositionfr, my name is Gerardo, and I'm an Xbox player. I'll be happy to assist you with any questions or concerns you may have.

It seems that, according to the official Minecraft website, it's not possible to unlink a Microsoft account from a PlayStation account to link a different account. Please note that this restriction is imposed by PlayStation, not by Xbox/Microsoft, as they determine which accounts can be linked on their platform and how it is done.

Here is the information I found on the Minecraft Help website:

https://help.minecraft.net/hc/articles/360037725571-Minecraft-for-PlayStation-FAQ



It's also important to take into account the following note found on the same website:



In this case, I recommend trying to contact the PlayStation Support team to see if they can assist you in linking a different Microsoft account or explore alternative solutions. As mentioned earlier, this restriction is from PlayStation on their platform.

You can contact PlayStation Support through the following link:

https://www.playstation.com/support/playstation-support-contact-guide/

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Please keep in mind that in this public Xbox community forum, we are fellow players like you, trying to help and guide other players.

I appreciate your understanding and I wish you good luck!

Kind regards,
Gerardo.

Thank you so much! it let me sign in now!