Why won't my xbox turn on?!

Hi Dylan S. I am an independent advisor who is willing to help you.

For me, it is an honor to write to you and try to help you in any way possible, for my part I will do my best to try to solve any questions/problems you are presenting.

I'm sorry to hear that you are having this problem, perhaps when cleaning your console you accidentally moved the power supply cable, therefore I suggest you reset the internal power supply, follow these steps:

1. Unplug the power cord from the console.
2. Wait 10 seconds.
3. Reconnect the cable to the console and then press the Xbox button on the front of the console.

If the console turns on, the internal power reset worked. Perform this step if the problem occurs again. And if the problem persists you can take a look at the following link where you can find more information regarding this problem:

https://support.xbox.com/help/hardware-network/console/console-wont-power-on

I hope this information has been useful to you, I wish you good luck.

Best regards,
Daniel.

Red light on the brick is power supply failure, you need a new one.

Hi Japanime,

Sorry to hear you are having issues, I would suggest the first place to look for help with this issue is the Your Xbox One console
won't turn on support page. Hopefully this will help you troubleshoot and id3btify what is going on with your console.

Hope this helps

Thanks Janet!

It's funny, I just got off the phone with Microsoft Support. I explained exactly what was happening and they told me I had a damaged console.

But, based on your comment, I will be trying a new power supply.

Thanks again

My pleasure, have a great day