Why won't my Xbox One X (2014/2015) connect with a 5 ghz network

Discus and support Why won't my Xbox One X (2014/2015) connect with a 5 ghz network in XBoX on Consoles to solve the problem; I tried to connect my (2014/2015) Xbox One X to 5ghz wifi, but it won't connect. Can someone please help me 96f773fa-0d69-4036-9994-394a5c46e9bd Discussion in 'XBoX on Consoles' started by Trystan Goderie, Jan 9, 2023.

  1. Why won't my Xbox One X (2014/2015) connect with a 5 ghz network


    I tried to connect my (2014/2015) Xbox One X to 5ghz wifi, but it won't connect. Can someone please help me

    :)
     
    Trystan Goderie, Jan 9, 2023
    #1
  2. DressTax9236395 Win User

    Xbox One X - 5 GHz Wi-Fi Issue

    Hi,

    since upgrading to Xbox One X I used to connect to the internet with 5 GHz (frequency) home Wi-Fi (the router is right next to my console) and I haven't had any problem. However, since like 10 days ago, my console isn't all of a sudden able to connect to
    the 5 GHz Wi-Fi. Xbox identifies the network but it returns "can't connect to the wireless network" error when trying to connect to it.

    It connects to the 2.4 GHz network without any issue though.

    My other devices connect to the 5 GHz network just fine.

    I would like to know if I should send the console for repair or if there is any way to make it work again.

    I have already tried to: change SSID and password, change security setting, check that MAC filtering is turned off, factory reset xbox, alternate MAC adress, disconnect and restart router.

    Thanks in advance for any advice.
    since will not on my upgrading to um Xbox one x did make a Right way do but how fix up my a life be used to connect to the with 6 GHz my home and no wi-fi all in the moring full time
  3. virtXXL Win User

    Wireless N 5 GHz connection issues

    So this is EXACTLY the issue I'm having. Just bought a Cisco/Linksys E4200 for the sole purpose of using the 2.4 Ghz Wifi network for most of my home network needs and using the 5 Ghz network exclusively for streaming Media Center to the Xbox. Bought a new
    black Wifi N dongle for my Xbox 360 Elite, but no luck. I can connect to the 2.4 Ghz network, but get network congestion issues and such-- It sees the 5 Ghz network, but won't connect. I've returned the xbox dongle and replaced it with another to no avail.
    Any ideas? Sounds like a well known problem here-- but didn't ever see a resolution! If its just an issue with the E4200, I may have to return it and get something else. Recommendations? How do I fix this?
  4. 2c344001-8cad-4c18-8 Win User

    ONE X suddenly won't connect to 2.4 GHz, but accepts 5 GHz networks

    Oh no it's not a solution. I only got to test with the other 5 GHz net.

    I might have to send my Xbox in for repairs, if I can't upgrade wifi.

    Unless someone else replies with a solution.

    Thank you for replying and have a good one!
  5. 2c344001-8cad-4c18-8 Win User

    ONE X suddenly won't connect to 2.4 GHz, but accepts 5 GHz networks

    It works fine on 5 GHz.

    My phone's hotspot just isn't a good router.

    But I still don't understand how or why my Xbox wouldn't connect to my 2.4 GHz wifi.
  6. Ronnieee Win User

    ONE X suddenly won't connect to 2.4 GHz, but accepts 5 GHz networks

    Great! Hope it works on another network because if not, it could already be a hardware issue with the Xbox.
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Why won't my Xbox One X (2014/2015) connect with a 5 ghz network

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