Why won't my Xbox one connect to Wi-Fi network?

My Xbox won't connect to my Wi-Fi

My Wi-Fi is the working have several other devices connected but my Xbox live won't connect unless I plug in Ethernet yellow cord why is that

Hello, Alan my name is oskayra I am an independent advisor and player like you I hope I can help solve your problem today

It seems like there's an issue with connecting your Xbox to the Wi-Fi network during the initial setup process. When you enter the 10-digit code and select "Connect to Wi-Fi," your phone switches to 4G instead of connecting to the Xbox's Wi-Fi network. This could be due to a temporary glitch or a misconfigured network setting.

Here's a step-by-step guide to help you resolve this issue:

1. Verify Wi-Fi Connection on Xbox:

Before proceeding with the phone app, ensure your Xbox is connected to the Wi-Fi network. On your Xbox, go to Settings > General > Network settings > Test network connection. If the test fails, check your Xbox's Wi-Fi settings and ensure it's connected to the correct network with valid credentials.

2. Reset Phone's Network Settings:

On your phone, go to Settings > Network & Internet > Wi-Fi > Forget Wi-Fi networks. This will clear all saved Wi-Fi networks, including the Xbox network. Then, rescan for available networks and select the Xbox network.

3. Restart Both Devices:

A simple restart can often fix temporary glitches. Restart your phone and Xbox. Once both devices are back on, try connecting again using the Xbox app.

4. Manually Connect to Xbox Wi-Fi on Phone:

Instead of letting the Xbox app connect to the Wi-Fi, manually connect your phone to the Xbox's Wi-Fi network. On your phone, go to Settings > Network & Internet > Wi-Fi > Select the Xbox network (SSID) > Enter the Wi-Fi password.

5. Check for Interference:

Ensure the Xbox is placed close to the Wi-Fi router to minimize potential interference from walls or other electronic devices. Move any obstructions if necessary.

6. Update Xbox Software:

Outdated software can cause connectivity issues. On your Xbox, go to Settings > System > Updates & downloads > Check for updates. Install any available updates.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

Hi!

Verify that the console is
correctly connected to the internet. Also if the console is connected to a Wi-Fi connection, try using an ethernet cable: the Wi-Fi signal can be unstable in multiplayer.

Forget and Reconnect to the Hotspot:
On your Xbox One console, you might want to "forget" any previously saved Wi-Fi networks and then reconnect to your iPhone's hotspot:

Navigate to "Settings" on your Xbox One.
Select "Network."
Choose "Advanced settings."
Select your Wi-Fi network (if listed), then choose "Forget."
After forgetting the network, you can attempt to reconnect by following the steps to connect to a new Wi-Fi network and selecting your iPhone's hotspot.