Why wont my xbox account connect to my xbox 360?

Hi SilkMist88, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, try changing the Port Selection on the connection settings, from automatic to manual.

Go to Profile and System > Settings > General > Network Settings > Advanced Settings> Alternate Port Selection > Manual > Choose any from the Menu starting with a 4 or 5 (Example: 49215 or 57165).

If it still does not work, create an Application Password if you don't have one.

Sign in to your Microsoft account here: https://account.microsoft.com/

Select Security > Advanced Security Options > Scroll down to Application Passwords and click on Create a New Application Password

Take note of this password and use it to log in to your account on your Xbox 360.

If you don't see the option to create an App Password, turn on 2-step verification first, it's on the same page.

Then, on your console, let's clear the Xbox 360 cache data.

Press the Xbox Guide Button > Settings > System > Storage Devices > Clear local Xbox 360 storage > Yes.

Restart your console.

Afterward, launch the game and attempt to download your profile again.

I hope this helps.

Source:

https://support.xbox.com/help/errors/xbox-360/error-code-80151014

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