Why won't my game load?

Discus and support Why won't my game load? in XBoX Games and Apps to solve the problem; I've downloaded all necessary updates, I've exchanged the disc for a different one, my Xbox plays other games fine, I've tried restarting the Xbox and... Discussion in 'XBoX Games and Apps' started by Zackmostdope, Dec 14, 2016.

  1. Zackmostdope
    Zackmostdope Guest

    Why won't my game load?


    I've downloaded all necessary updates, I've exchanged the disc for a different one, my Xbox plays other games fine, I've tried restarting the Xbox and closing the game and restarting it. But whenever I try to load the game, I get the loading screen, then
    just a black screen and it takes me to the home screen after a few minutes. Any help would be greatly welcomed.

    :)
     
    Zackmostdope, Dec 14, 2016
    #1
  2. FidgetyFanatic
    FidgetyFanatic Guest
    Why won't my game start?

    Ever since the hot wheels pack came out my game won't start. I have unplugged my console, restarted it. Please can you help me
     
    FidgetyFanatic, Dec 14, 2016
    #2
  3. vF EliTEShoTZ
    vF EliTEShoTZ Guest
    why won't my game work

    i played my game prey a few days ago turned my console off and a few days later it's refusing to play it now....... why????

    the game has very little to 0% damage.....
     
    vF EliTEShoTZ, Dec 14, 2016
    #3
  4. LANDELLS HIBS
    LANDELLS HIBS Guest

    Why won't my game load?

    I'm having the same issue but it happens when i finish a match!
     
    LANDELLS HIBS, Dec 21, 2016
    #4
  5. LANDELLS HIBS Win User

    Why won't my game load?

    I'm having the same issue but it happens when i finish a match!
  6. ImAice Win User

    Why won't my game load?

    No, nothing will be removed on the cloud. I suggest to try the solution 2.
  7. ImAice Win User

    Why won't my game load?

    Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

    I'm sorry to hear that. Here are the steps that you can try for your concern.

    Solution 1. Clear your local save games file and persistent storage.

    Make sure that there’s no disc in the disc tray.

    Scroll left on the Home screen to open the Guide.

    Select Settings > All Settings

    Choose System > Storage.

    Now select Clear local saved games.

    Choose Yes to confirm.

    Restart your console

    Press the Menu key on your controller.

    Click Settings, then go to Disc & Blu-Ray.

    Select Persistent Storage.

    Click Clear Persistent Storage.

    Solution 2. I know your internet is working fine with other devices but for us to best isolate the issue, can you try connecting the console to a different network? A mobile hotspot for example?

    I hope this helps. Feel free to ask back any questions and keep me posted.
  8. Rosebud# Win User

    Why won't my game load?

    Hello,sorry for my late reply but:For your first proposed solution. It says my local games will be deleted. But not games on the cloud. What does that mean? How do games get solved in the cloud. And will clearing my local saved games. Remove everything installed on my Xbox and I have to reinstall everything back up again?
  9. kyle_m4496 Win User

    Why won't my games load

    Hi Finley. My name is Kyle and I'm an independent advisor.

    I'm sorry you are experiencing issues loading games. Can you describe this problem in more detail, please?

    I need to ask a few questions to know the best way to fix this for you.

    - What device are you using?

    - What happens when you try to load games? Are you receiving any error messages or error codes? If so, please provide them.

    - Does this happen with every game?

    - Did you try any troubleshooting steps before contacting us?
Thema:

Why won't my game load?

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