Why wont my game go online have just brought new xbox series x I already pay monthly for online

Hello Peter,



We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)





Thank you for your understanding.



Respectfully,

Hello Peter Carlow,



Greetings!



Thank you for posting in Microsoft Community.



It seems that you are having issue playing online in your new device. Let us help you get to the bottom of this.

We would like to ask few questions to help us isolate the issue further.

1. What is the specific Xbox subscription that is tied to your account? To check, you can go to a browser and sign in your Microsoft account. Sign in here: https://account.microsoft.com/services To play online game in Xbox console, it is required to have Xbox Game Pass Ultimate or Xbox Game Pass Core subscription.

2. What troubleshooting steps have you done so far?

For the meantime, here are the troubleshooting steps that we can perform:

1. Make sure that you're signed in to the correct account that has an active Xbox Game Pass Core or Xbox Game Pass Ultimate subscription.

2. Try restarting your Xbox Series X and then signing in again to see if that resolves the issue.

Additional requirements to play online on Xbox Console:

1. Network Address Translation type or NAT type is Open. To check follow the steps below:

• Press the Xbox button to open the guide.
  
• Select Profile & system > Settings > General > Network settings.
  
• Under Current Network Status, the NAT Type field displays your current NAT type.
  

2. Online safety and privacy settings to play multiplayer and online is set to allow or enabled. To check, follow the steps below:

• Log in to https://account.xbox.com/settings with your Microsoft account.
  
• In the navigation tabs, click Xbox Series X|S, Xbox One, and Windows 10 devices Online Safety
  
• Select Allow for You can create and join clubs, and You can join multiplayer games.
  
• Then click Submit.
  

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

[quote user="FueldRockets"]

anyway I forgot to mention I'm already paying for GOLD, it costs me $8 a month just to go online, not including the on line pass I had to buy from EA.. If they are going to charge for all of this stuff why do they have to also charge to go online??

[/quote]You buy monthly instead of buying $60 a year (or less if you look for a deal) @ $5 per month? It also sounds like you chose to buy pre-owned instead of new or else you wouldn't have to pay anything extra to play online.

[quote user="Mad Cow Dizease"]

[quote user="FueldRockets"]

anyway I forgot to mention I'm already paying for GOLD, it costs me $8 a month just to go online, not including the on line pass I had to buy from EA.. If they are going to charge for all of this stuff why do they have to also charge to go online??

[/quote]You buy monthly instead of buying $60 a year (or less if you look for a deal) @ $5 per month? It also sounds like you chose to buy pre-owned instead of new or else you wouldn't have to pay anything extra to play online.

[/quote]Sorry if I mislead you on my own personal prefrence, I do buy all of my games BRAND new and on Launch day, I just added that on there for the sake of the commoners.

I cant find anything online that is this specific. I just wanted to ask if the owners account library will be fully transferable from xbox one to the xbox series x. Honestly this will be a deciding factor on wether i buy it or build a lynux gaming
pc.

Your entire account will be transferred from Xbox One to Xbox Series X when you sign in on Xbox Series X, you just may have to download and install the games again that you have, you wont need to buy the game again as you already own them.

Bare in mind, if you want to go for a gaming PC and are looking to match or get the same spec's and performance as the Xbox Series X or better, you'd be looking at a price of around £2000 give or take.