Why wont my Cold War load up properly?

Hello @DombKiller! I hope that you are doing well!

Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently facing issues with your Cold War game. But don't worry, the following troubleshooting will fix the issue.

Step 1: Clear Mac address:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

Step 2: Close any running games:

To remove download constraints from games or apps being installed, you can either wait for the Xbox to suspend the running game, or you can force games to close by doing the following:

1. On the Home screen, navigate to your most recently run game.
   
2. With the game highlighted, press the Menu button and select Quit.
   

Step 3: Remove your account:

First, please select System > Settings > account > remove accounts and then select your account and select Remove to confirm then re-add your account.

Step 4: Reset your console:

If you are still encountering the same issue, please select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

Step 5: Clear your local save:

It’s possible that the local save for your game has become corrupted. If so, deleting the local save and re-syncing with the cloud might correct the problem.

First, delete the local save:

1. Press the Xbox button to open the guide and then select My games & apps > See all > Games.
   
2. Highlight the game title, and then press the Menu button on your controller.
   
3. Select Manage game and add-ons > Saved data.
   
4. Select Delete all to remove the local save of this game, then follow the prompts.
   

After you delete the local save, restart your Xbox:

1. Press and hold the Xbox button in the center of your controller.
   
2. Select Restart console, then follow the prompts.
   

After you restart your Xbox, re-sync your saved games to the cloud. Your saved games are automatically stored in the cloud while you’re connected to the Xbox service.

Try playing the game again to see if re-syncing with the cloud corrected the game problem.


Step 6: Check your internet connection:

In case the issue still persists, please try connecting to a different network, or perhaps using a hotspot momentarily to just sync your worlds and then connecting to your home network once more.

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming!

If you're trying to play the single-player campaign an Xbox Live Gold is no longer required.

Please make sure that you're choosing the correct mode.

Hi,

I do not have xbox live or gamepass i am trying to play the single player campaign which i had done until i copied the game to my new external SSD

Hi NFTay, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Do you have an Xbox Live Gold or Xbox Game Pass Ultimate subscription? To play an online multiplayer game it is required.

This is also a problem for my Xbox Series S. Not to mention, the same problem happens whenever I queue for Combined Arms. The sky will literally flicker like a strobe light, constantly switching from day to night. My characters textures do not load about 95% of the time I’m in a lobby. This has been a problem for over half a year now. When is this going to be fixed? Announced Vanguard yet Cold War can’t even load textures properly…