Why wont my 360 games connect to xbox live on my xbox series X

I have the same problem, I can't connect to Xbox Live on the Xbox 360 games (on my xbox serie x) since few days 🤔 I precise I don't have any problem on the Xbox serie X games, I have that only on the Xbox 360 games.

My internet is perfect too (I live in Belgium)

Same thing for me since tuesday on my Xbox 360. I also tried from my xbox series x, same result, unable to connect to live.

Hi Solidex1138, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Since your hotspot worked, it might be an issue with your home Wi-Fi.

For more information on this error: https://support.xbox.com/help/errors/xbox-360/error-code-8015190e

Let's try two methods, first, change your connection DNS.

Please follow these steps:

Go to Profile and System > Settings > General > Network Settings.

Select the network you're connected to, then select Advanced settings > Manual

On the DNS field, input these:

Primary: 8.8.8.8

Secondary: 8.8.4.4

Save settings.

Then, clear the Xbox 360 Local Storage on your Xbox Series X.

Press the Xbox Guide Button > Settings > System > Storage Devices > Clear local Xbox 360 storage > Yes.

Restart the console.

After that, try playing the game again

Let me know if it works!

Hi. I'm having the same problem too since Saturday. I'm connected to Xbox Live while on the interface, I can talk in party chats, go to the store, install games, but whenever I launch an Xbox 360 game, whether on an actual Xbox 360 or on an Xbox One X, I get disconnected from Xbox Live and can't play it (no access to cloud storage either).

I've already restarted my modem/router, both consoles several times, tried with a cable or wifi network, deleted and re-downloaded my profile, nothing could fix the problem.

I even asked a friend to try with my account on his consoles (X360, X One X and XSX), he encountered the same problem, even if he could connect normally with his account on his three systems. I then tried to connect his account on my One X and it worked perfectly!

It looks like we are not the only people concerned with this problem :

https://answers.microsoft.com/en-us...series-s/19d98bd9-67a7-4353-81bf-a10cb2ddf5a3

https://answers.microsoft.com/en-us...ut-i-can/3aacf638-c7b1-46af-b129-6f07c23dba52

https://answers.microsoft.com/en-us...-with-my/264731c6-4d8d-4046-addc-3933728ed9cb

Update:

What I have done is deleted my 360 file on my Xbox Series X and let it re download itself when I opend the game Left 4 Dead up because it wont work in game and will come up with the error, however the series X will download it on it's own when you boot up a 360 game.

The bad news is that my Xbox 360 still comes up with the error when Downloading my profile, so something to do with that way of downloading is the problem it seems.