Why won’t Minecraft allow multiplayer even with all the correct settings on Microsoft account?

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

I understand you need assistance with your Privacy Settings. Kindly double-check it and make sure that all settings under the Privacy tab and Xbox One/Windows 10 Online Safety are set to "Allow" or "Everyone". It should be like the screenshot below.

Also, make sure to set these settings to "Allow" or "Everyone".

- You can see and upload community creations

- You can communicate outside of Xbox Live with voice & text

- Others can communicate with voice, text, or invites

Additionally, if you're playing on an Xbox console, make sure that you have an active Live Gold or Game Pass Ultimate.

- Press the Xbox button on your controller to open the guide, and then select Profile & system > Settings > Account > Subscriptions.

I’m sorry that didn’t work for you but if you already changed your Privacy Settings and it still doesn’t work, what I can recommend is to contact Mojang Support through this link; https://help.minecraft.net/hc/en-us/requests/new for further assistance.

I’m on Xbox Minecraft and it won’t let me play multiplayer realms/join friends or any server ur says I have to change my Microsoft account setting but doesn’t work once I change the setting.

Hello Thunder C, my name is Vanessa, and I would be happy to help.

Why is Microsoft Families not allowing my child to play in multiplayer mode?

I am very sorry for the problems you are having with Microsoft Families. I understand that it can be frustrating when something does not work as it should.

There are several reasons why Microsoft Families might be preventing your child from playing in multiplayer mode. One possibility is that the age restrictions are not set up correctly. Make sure that the age restrictions for multiplayer mode are set to "Allow". You can also try increasing the maximum allowed age for multiplayer mode.

Another possibility is that your child does not have a Microsoft account. If so, you will need to create an account for them and add them to your Microsoft family.

Finally, it is also possible that there is a problem with the Minecraft software. Try reinstalling the game to see if that resolves the problem.

Here are some specific steps you can follow to try to troubleshoot the problem:

Check age restrictions. Open the Xbox Family app and go to "Settings". Then, select "Content restrictions" and make sure that the age restrictions for multiplayer mode are set to "Allow". You can also try increasing the maximum allowed age for multiplayer mode.
Check if your child has a Microsoft account. If they do not have an account, you will need to create one for them. To do this, go to the Microsoft accounts website and click "Create account".
Reinstall Minecraft. To do this, open the Microsoft Store app and search for Minecraft. Then, click "Install".

If you have any further questions or need additional assistance, please do not hesitate to contact us. We are here to help.

Best regards,
Vanessa.

Thanks for finding the page.

I wonder how this plays into the following:

https://help.minecraft.net/hc/en-us/articles/4408968616077

FAMILY GROUP MULTIPLAYER FEATURES

3. If Minecraft is rated above a member's age limit, enable Allow gameplay under Enable Minecraft to grant the member and exception to play it.

• Enable Multiplayer to let a member play Minecraft with others online, even if their account settings block them from multiplayer features.
  

We've set the multiplayer as "allow", and the page says this should override age restrictions, but multiplayer just remains grayed out and when hovering over it it tells us to check our microsoft account settings... which we have.

Sorry this issue is such a mess.