Why wont it let me sign into X-box on my laptop

Hello, My name is King. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Kindly sign into this page account.microsoft.com/profile

Then adjust your age to 18+

Afterwards try signing into Xbox.com again.

Hope this helps.

Got to agree with you Sparta, messaging system has gone from good to really bad. On my laptop and this site won't even let me reply to my messages. X Box Live is showing signs of wear and tears call the fixers in.......

My xbox is not letting me sign in to xbox live but i can sign in on my laptop why is that?

Hi, thank you for the reply! It will let me sign in to his account on my phone, but when trying to sign in on his x box it comes up with the message "we can't sign you in.try again in a few minutes or check service status in x box assist ( Ox87DD19) it's done this since Friday, and is the same when trying to sign in my my x box account!

Hello Yeti C, My name is David. I am an independent advisor, happy to help you today.

Here are some common solutions you can try to resolve those problems:

Update the app: Make sure you have the latest version of the Xbox app installed on your PC. You can check if updates are available in the Microsoft Store.

Restart the app: Close the Xbox app completely and reopen it. Sometimes a simple restart can fix temporary problems.

Restart your PC: A complete restart of your PC can help fix software-related issues. Close all applications and restart your PC to see if that solves the problem.

Check your Internet connection: Make sure your PC is connected to the Internet stably and there are no connection problems. If you have a slow or intermittent connection, it could affect the performance of the Xbox app.

Clear the app cache: In some cases, app issues may be caused by a corrupt cache. You can try clearing the Xbox app cache by following these steps:

Open Windows Settings on your PC.
Select "Apps" or "Apps & Features."
Find the Xbox app in the list and select "Advanced Options."

In the "Reset" section, select "Reset." This will clear the cache and reset the app settings.
Uninstall and reinstall the app: If none of the above solutions work, you can try uninstalling the Xbox app completely and then reinstalling it from the Microsoft Store.

I hope this helps.

Best regards.