why wont it let me sign in

Hello Yeti C, My name is David. I am an independent advisor, happy to help you today.

Here are some common solutions you can try to resolve those problems:

Update the app: Make sure you have the latest version of the Xbox app installed on your PC. You can check if updates are available in the Microsoft Store.

Restart the app: Close the Xbox app completely and reopen it. Sometimes a simple restart can fix temporary problems.

Restart your PC: A complete restart of your PC can help fix software-related issues. Close all applications and restart your PC to see if that solves the problem.

Check your Internet connection: Make sure your PC is connected to the Internet stably and there are no connection problems. If you have a slow or intermittent connection, it could affect the performance of the Xbox app.

Clear the app cache: In some cases, app issues may be caused by a corrupt cache. You can try clearing the Xbox app cache by following these steps:

Open Windows Settings on your PC.
Select "Apps" or "Apps & Features."
Find the Xbox app in the list and select "Advanced Options."

In the "Reset" section, select "Reset." This will clear the cache and reset the app settings.
Uninstall and reinstall the app: If none of the above solutions work, you can try uninstalling the Xbox app completely and then reinstalling it from the Microsoft Store.

I hope this helps.

Best regards.

Hi KenEclipse, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

You can only link one PSN account to one Microsoft account, if you disconnect it, you won't be able to link another PSN account to it.

Please, on your PS5, delete the Minecraft local save data, this will enable you to link the account again.

Follow these steps:

On your PS5, Go to Settings > Saved Data and Game/App Settings. Select Saved Data (PS5)

Select Console Storage and select Minecraft > Delete.

Once deleted, launch the game again and do the linking process one more time.

I hope this helps.

Hey there Felty! Let's just get to the point here, what type of error message are you receiving from the Xbox itself? Invalid e-mail, password? Please elaborate! Also, if you don't mind, refrain from using any type of profanity here, thank you!

BashfulGamer,

Try running the Windows Update troubleshooter , see if any problems are fixed, and if so reboot your computer and then try signing in again.

The accounts are linked to the consoles. I think you need to de link the account on the MS accounts, devices section to release your profile.