Why won’t it let me sign in on Minecraft PE?

ryan reeser · Dec 10, 2022

I have a IPhone XR and every time I hit sign in it brings up the “let’s get you signed in” page the button won’t respond not on the pop up page, safari, it let me sign in when I pulled it up on chrome but it didn’t do anything it just took me back to the “let’s get you signed in” page please help me.

:)

Geri M.

Hi ryan reeser,

Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

We understand the inconvenience caused. As per description, you are having an issue signing in Minecraft through a mobile app giving you an error that prompt "Let's get you signed in". We will be glad to assist you with this. However, to better understand the issue we would like to ask more details about it.

Have you tried another browser?
Do you have the Minecraft license on the account you are trying to login?
It would be much appreciated if you can send a screen shot of the error message here, if any?
What platform are you using to sign in?
Have you done recent device update?

Some basic steps to resolve the issue are

Clear cache
Uninstall/reinstall game and profile
Turning off device and turn it back after few seconds.

Looking forward for your next response.

We will be glad to follow up and help you.

Sincerely,

Xbox Forum Moderator

Microsoft Community

Max..…

Ok so I can login on the Microsoft home page and Xbox but if I go to the Xbox app on computer it won’t let me sign in same if I go into Minecraft the game it won’t let me sign in also sorry for the late reply

Bronson Edgar

HI,

I previously had Minecraft on a xbox 1 and was logged into my Microsoft account on xbox. However, I have now switched to ps4 and it will not let me sign in because my account is logged onto my xbox, how can I fix this?

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

May I ask what is the exact error or issue that you're experiencing whenever you're trying to sign in to your Microsoft account in that way we can check are the necessary steps to perform?

Belle B

Hi Robert

Sorry to hear about that, however, may I know if you play on an Android or iOS device? And what device specifically was it? Also, may I know if you meant the last game update or your phone's OS?

Why won’t it let me sign in on Minecraft PE?