Why won't it let me change my gamerpic to a custom one?

Same thing it won't let me change my picture

why it won't let me chang my gamerpic

is this for custom gamerpicture if so then there is no setting

You need to be an adult to have custom gamerpics

No it's not it just won't let me see my settings and play online on certain games. And I can't change the account to an adult.

You can have a custom gamerpic that is why the option is there.

If the gamerpic is not in breach of the Terms of Service/Code of Conduct then it will not be changed.

Only time that enforcement will change the gamerpic if it is in violation of the Terms of Service and other users have reported the custom gamerpic.

I'll get right to the point.

I wanted to changed my custom gamerpic to another custom gamerpic. However, after a few moments after changing it to the new one, it resets to the defult gamerpic. I tried to change it several times but all times resulted in it going back to defult.

I decided to go back and select the old custom gamerpic I was using, again after a few moments it would reset to the defult one.

I did this on PC a couple months ago with a few other gamerpics and all of which were fine, now im having issues.

Is there any way I can resolve this? Furthermore is anyone else having this issue?

Update, the issue is still ongoing, it is still reseting my gamerpic back to defult, I don't know why this is happening, can someone please give me a explnation on why it is doing this?

Hey there Harrison,

In regards to the Custom Gamerpic, your account would need to be an adult account, not just set to adult defaults under your Privacy and online safety.

As stated in the support article for
Changing your Xbox One gamerpic, Custom images are only available for adult Microsoft accounts. So if your account has a child DOB on it you won't be allowed to change it until the account is graduated to an adult account.

I hope this helps.