Why won’t auto upload work?

BentlyTGB · Dec 20, 2023

With the changes to the Xbox network and captures that has happened I had set my Xbox one S to auto upload my clips and screenshots to my OneDrive so I could have them on my pc or whatever for later and longer than 90 days. I’ve now since gotten a Xbox Series X and set everything the same with the auto upload to upload the screenshots and clips to my OneDrive same as before but, this time they just aren’t uploading. I power cycle I soft factory reset the console and they won’t auto upload when I take them no matter what I do. I decided eventually that I would just upload them myself if I wanted them for something else but I’d also found out that uploading them myself doesn’t work either. I have enough OneDrive storage for more stuff but it seems like no matter what I try nothing will upload to OneDrive. I can get stuff to upload to the Xbox network like before but since that’s only for 90 days now it isn’t what I’d like. So would someone, Microsoft support or otherwise, have any idea of what’s wrong or what I can do since I’d like things to be on the OneDrive?

:)

Jhonkito

Hi BentlyTGB, my name is Jhon, and will be a pleasure help you

It's definitely frustrating when your Xbox auto-upload feature to OneDrive isn't working, especially after you've gone through the trouble of power cycling and resetting your console. Let's try to diagnose the issue and get those captures backed up to your OneDrive!

Here are some potential reasons why your auto-upload might not be working:

Network settings:

Double-check your internet connection: Ensure your Xbox is connected to a stable internet connection. Weak or intermittent signal can disrupt uploads.

Test your network speed: A slow internet connection might not be able to handle the upload of large capture files. Run a speed test to see if your bandwidth is sufficient.

UPnP settings: Try enabling UPnP (Universal Plug and Play) on your router. This allows devices on your network to automatically configure port forwarding, which can be necessary for uploads.

OneDrive settings:

OneDrive storage space: Make sure you have enough free space available in your OneDrive storage. Exceeding your storage limit will prevent uploads.

OneDrive account linking: Confirm that your Xbox account is correctly linked to your OneDrive account. You can check this in the "Captures & uploads" settings on your Xbox.

OneDrive app permissions: Ensure the OneDrive app on your Xbox has the necessary permissions to access your storage. You can manage app permissions in the "Apps & features" settings.

Xbox settings:

Auto-upload settings: Verify that auto-upload for captures and screenshots is enabled in the "Captures & uploads" settings on your Xbox.

Background activity: Make sure "Background downloads and updates" is enabled in the "Power & startup" settings. This allows uploads to occur even when you're not actively using your Xbox.

Capture resolution: Try reducing the resolution of your captures. Higher resolutions will result in larger file sizes, which might take longer to upload or exceed your OneDrive storage limit.
Additional troubleshooting:

Hard reset your Xbox: If a soft reset didn't work, try a hard reset. This will erase all your saved data and settings, so be sure to back up anything important before proceeding.

For your reference, I've included some links where you can find more details about the solutions I suggested

https://support.xbox.com/help/games-apps/my-games-apps/manage-clips-with-upload-studio

https://support.microsoft.com/offic...-website-9afcc4a0-e344-4bc9-9c9d-59d3e802247e

https://www.quora.com/Why-arent-my-...-my-Xbox-One-anymore-when-I-tell-it-to-upload

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

I really hope your problem has been fixed with my help, have a nice day. jhon

jehadabeed

I did the off automatic upload thing but its auto deleting !!!! this is my console & i want to store thous videos on it why it is auto deleting theeeem !!!!

GrimReapin365

good luck. I even tried to purchase it because I got so frustrated. It still doesn’t work. That’s why they won’t give a redemption code. It won’t work. Fix this Xbox. This sucks

Christian Quinto

Hey there!

Nice to meet you! My name is Christian, an independent advisor. I'm here to help you out.

Please refer to this thread in this link for troubleshooting achievement issues.

https://answers.microsoft.com/en-us/xbox/forum/...

I hope this helps.

Best Regards,

Christian.

Rolepl4y Guy

Heya Oreskis,

.So I really Haven't seen anyone mention this about the "One of the gang" Achievement but if you just search for a 4-player co-op session with the multiplayer app on your phone, then once you're in there will be a purple icon on the map of a bug that says "The Virus Activity". If you select it, then it will start a dedsec event for uploading a virus. Just do that 5 times and the achievement will unlock. I did one event in singleplayer, another in 2 player co-op that randomly popped up, and then the last 3 with this method and it unlocked. Not sure if it works in a private lobby though.

.And For "Long live the queen" Achievement... SPOILERS AHEAD!:

.This achievement is obtainable by completing the Kelley storyline.
It is obtained after the mission: Falling From Grace.

.The last mission you have to do to get this is Full Of Grace or something along them lines. In this mission you infiltrate the house of where the sl**es are kept. At the end of the mission you should get a cutscene where Kaitlin Lau 'arrests' Mary Kelley but lets the sl**es beat her to death. After that cutscene the achievement should pop.

Hope this helped and have a good day or night ✨

If this helped you in any way please click on yes or no so it helps the next person and thank you ✌🏻♥️

Brian O.

Why won’t auto upload work?