Why Wong my Xbox series s connect to wifi at all?

Hello Kristen R! I'm Kris and I'd be happy to help you with your question.

Sorry to hear you are having issues connecting to wifi. I presume it can see the wifi network? What error do you get when you try?

Have you tried connecting to another network such as mobile hotspot to see if it connects to that?

yes i have done all the above..if i have it connected via ethernet it is fne but when i go to use the wifi it wont work,,says console is connected but when i try to access my games says a connection error,,, does it on my series s and my xbox one s .. and a friends series x is doing it

Xbox series s 1tb

Via wireless wifi

The connection drops while playing online in FIFA and all games, which is annoying

It’s currently downloading. It will be done in 30 minutes. Now my Xbox series s isn’t trying to connect wirelessly to my wifi.

I should not have to do this so often again, my trusty Xbox one stays connected/logged into my wifi all the time every time. It’s the Xbox series s that’s the problem. I literally tested them side by side and guess which Xbox had no trouble signing into my wifi