Why won,t give me my vbucks

Hello shelly snipes,

Thank you for your contribution to the Microsoft community.

We totally understand that you want to get the redeemed Vbucks on your account. If you redeemed it successfully on your account, it should show on your game by now. Just a reminder, here on community, we are not able to double check codes since we do not have the tool for checking. No worries, I will be guiding you on how you can contact our dedicated Xbox Live support so that they can manually check your account and the code you redeemed.

Please follow the steps below to reach out to our live support team:

1. Please use this link: Contact us | Xbox Support
2. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
3. If not, please select the country/region it is showing and select the correct one among the lists.
4. Make sure to use to check the available contact times of the support.
5. Select the "Contact Us" button
6. Select the drop-down menu options that will match your concern.
7. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
8. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
9. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
10. Should you be encountering issues contacting support, you may try InPrivate Window of your browser, other browser, different device/s or connect to different network.

Hope I helped!

YanYannn
Microsoft Community Moderator

Hi.

So, I got myself a 1000 vbuck card, and after the purchase, I didn't get any link to where my card is, or where I can see how to use it. I have no idea where to look to be able to redeem my vbucks.

It is amusing that we get sent these surveys on how well support are doing, yet i can`t get an answer from support as to why the actual survey won`t work .

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Maybe they send these dead links on purpose so we don`t get to give our opinions.

I won´t mess up my hair for a gaming device

I don´t have that big head. Gaming headsets are too big for me so. The hair won´t even fix the problem lol

Give me back my original vbucks back