Why will Xbox Series X not see my expansion card?

Discus and support Why will Xbox Series X not see my expansion card? in XBoX on Consoles to solve the problem; I shut down my Xbox Series X, unplugged the Seagate expansion card, plugged it back in, waited a minute or two, turned on the Xbox, and the expansion... Discussion in 'XBoX on Consoles' started by Roopert29, Feb 19, 2025 at 8:33 AM.

  1. Roopert29
    Roopert29 Guest

    Why will Xbox Series X not see my expansion card?


    I shut down my Xbox Series X, unplugged the Seagate expansion card, plugged it back in, waited a minute or two, turned on the Xbox, and the expansion card is still not found.

    :)
     
    Roopert29, Feb 19, 2025 at 8:33 AM
    #1
  2. Obsessive Power Win User

    Hello, my question is what's all the ssd expansion card I can use for xbox series x. Thanks

  3. Obsessive Power Win User

    Optimized Games X|S

    Hi,

    Both Series X/S games and Xbox One games that been optimised (I'm British) for Series X/S must be installed on either the internal storage or the expansion card. They can not be run from a USB connected storage device. My optimised Series X/S Xbox One games
    were moved to my Expansion card during their update.
  4. Rodrigo Oliver Win User

    How do I format my Seagate expansion card for clips and screenshots?

    Hi H0MiiCiiDE, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry but the Expansion card won't work for that.

    I am not sure why it said to connect it to a PC, since it is not possible.

    "Will this card work on my Xbox One or PC?

    No. The Storage Expansion Card works exclusively with the Xbox Series X|S console for optimized compatibility and gameplay performance. "

    For more information: https://www.seagate.com/products/gaming-drives/xbox-gaming/storage-expansion-for-xbox-series-x/faq/
  5. Obsessive Power Win User

    Why can I not install game pass games on the USB external hard drive?

  6. Miyeon.S - MSFT Win User

    Why will Xbox Series X not see my expansion card?

    Hello Roopert29，



    Welcome to the Microsoft Community.

    Based on your description, it seems that you should be experiencing an issue where Xbox is not recognizing your expansion card.



    You can try the following steps:

    1.Press the Xbox button  to open the guide, select Profile & system > Settings > System > Storage.

    2.If you don’t see the Storage Expansion Card listed, remove the card from the back of the console, wait 30 seconds, then reinsert the card firmly into the Storage expansion slot.

    3.If you don’t see the Storage Expansion Card in the storage devices page after 30 seconds, remove the card, restart the console, then insert the card again.

    If your Xbox still can’t recognize the Storage Expansion Card, get more help at:

    https://www.seagate.com/support

    Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    https://westerndigital.com/support

    Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.



    For more information you can check out the content in this link:

    Use the Storage Expansion Card for Xbox Series X|S | Xbox Support



    Best regards

    |Microsoft Community Support Specialist
Thema:

Why will Xbox Series X not see my expansion card?

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