Why when you purchase Tokens it doesn't come onto my account?

Discus and support Why when you purchase Tokens it doesn't come onto my account? in XBoX Games and Apps to solve the problem; Hello, I bought a token package for 15 sgd but it hasnt arrived in my ps5/minecraft store? I am checked and it was 100 percent tokens. It has been5... Discussion in 'XBoX Games and Apps' started by ShrunkSine59626, Jun 26, 2025 at 6:13 PM.

  1. Why when you purchase Tokens it doesn't come onto my account?


    Hello,
    I bought a token package for 15 sgd but it hasnt arrived in my ps5/minecraft store? I am checked and it was 100 percent tokens. It has been5 days since I have bought it. May I know why this is and if I will eventually get my tokens? I have tried re-logging and resteting my playstation but it still hasn't helped.
    Thanks

    :)
     
    ShrunkSine59626, Jun 26, 2025 at 6:13 PM
    #1
  2. Faline C Win User

    Why when you purchase Tokens it doesn't come onto my account?

    Hello ShrunkSine59626, thank you for reaching out for support here on the Xbox forum. I am sorry that you are experiencing this issue. I am here to help.

    Since you purchased through the PlayStation Store, I recommend checking your PlayStation transaction history to confirm the purchase went through. Sometimes, purchases can take time to process.

    If the tokens still don’t show up after some time, please contact PlayStation Support for help with your purchase:

    https://www.playstation.com/support/

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Let me know if you have any other questions.
  3. xGraffitiKingx Win User

    Forza 4 Car Tokens

    when you go to the forza 4 market place u will see the option for car tokens click on that and then it will come up with the option to buy 1,6 or 13 token click how much u want and then it will come up to confirm purchase hope this helps you
  4. Misses Quinzel Win User

    I'm having trouble redeeming a prepaid code

    Hey, Joao victor gmv! Sorry to see any errors when redeeming your token! Activation errors generally fall onto the retailer that you purchased it from; however, if you send me a private message with the token, I can look into it further for you. To send
    me a private message, you will want to click on the envelope at the bottom of my post. From there, we can determine our next steps. Thanks!
  5. HunterHughes Win User

    Xbox Live 2016-2017 Accreditation Code is gone. Please help.

    That doesn't make any sense then why this would've happened. When I called to put it onto my account, it kept giving some kind of error code, telling them it couldn't be placed onto my account until after my current pre-paid 12 month live subscription had
    ended, so nothing on my end was at fault.
  6. Iosiferus Win User

    Unable to complete the payment processing..

    Hi everyone! I've been experiencing the same issue when trying to purchase The Witcher 3. I was thinking about contacting support, but then I said: "Hey, let me try something else before that, if it still doesn't work I'll contact the guys". So I went on
    my account, removed the credit card from my account, made sure the region of the account and of the content I was trying to purchase were correct and re-added my credit card to the account. After that I went to purchase the game again. What do you know, it
    worked!

    Just give it a go guys, if it still doesn't work I guess the next best thing is to purchase the content that you want from a shop as a code or token.

    Have a great one,

    .
Thema:

Why when you purchase Tokens it doesn't come onto my account?

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