Why when playing new generation games the device hangs and turns off

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Abdalla, are you part of the insider? If you do, I advise you to leave.

Do this process too.

Press the Xbox button to open the dashboard.

Select System > Settings > System > Console Information

Select Reset Console.

Restore and keep my games and apps.

Rest assured, you won't miss games or saves

When asking to pull settings from an old xbox, put no

You will have to log in your accounts again, that's all

If it continues, it could be a hardware error, so I advise you to claim your warranty.

Enter the link, register the console.

After, click on it, go to 'online service'. In the category put hardware and drivers and fill in the form with your data.

https://support.xbox.com/en-us/help/hardware-ne...

I remain at your disposal if you have any further questions.

Try moving your game and profile to another storage device, turn the console off, remove the original storage device, turn the console back on, and try to play it from the new device. Do you constantly get updates for the game this time?

I found that it was my batteries that where going flat that made the sim hang or when the controller turned off it would crash the game.

I ended up buying a rechargeable battery kit for my XBOS Controller and threw out the standard batteries, that has fixed the hanging issue while flying for me but the Sim still crashes when the controller turns off or gets disconnected 🙄

Hi Fenrir

Please try to download this game to a different memory device along with your profile, then turn the console off, remove your original memory device, restart your console and try playing it from this new device.

I downloaded the trial and played past The Ritual with no lag or freezing. Can you try downloading this game to a different memory device along with your profile, then turn the console off, remove your original memory device, restart, and try playing it
from this new device? Thanks!