Why was the game I bought years ago deleted from my library and all of my achievements for...

Discus and support Why was the game I bought years ago deleted from my library and all of my achievements for... in XBoX Games and Apps to solve the problem; I bought an arcade game many years ago and beat it while also earning a number of achievements for it. Now I own an Xbox again and I wanted to replay... Discussion in 'XBoX Games and Apps' started by King Koopah, Dec 22, 2023.

  1. King Koopah
    King Koopah Guest

    Why was the game I bought years ago deleted from my library and all of my achievements for...


    I bought an arcade game many years ago and beat it while also earning a number of achievements for it. Now I own an Xbox again and I wanted to replay it but to my surprise Microsoft wants me to rebuy the game. Well that's frustrating, what is more frustrating is that they decided to delete all of my achievements from when I first played the game. I have to wonder did they delete my achievements in order to make me believe that I never played the game? I played that game for months and I will remember it for the rest of my life so that's not going to work. It's one thing to make me rebuy a game that I've already bought but why did Microsoft delete the achievements associated with my first playthrough?

    :)
     
    King Koopah, Dec 22, 2023
    #1
  2. Jhonkito Win User

    Why was the game I bought years ago deleted from my library and all of my achievements for it also deleted?

    Hi King, my name is Jhon, and will be a pleasure help you

    Let me understand, you bought a new Xbox, right? and when you go to your library the game doesn't appear? Or was just the game data deleted?

    Best regards
    Jhon
  3. Rodrigo Oliver Win User

    A game I bought years ago is no longer in my library.

    Hi LuccaCorato, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Have you tried to install the game via the Microsoft Store instead of the Xbox App?

    Please, open the Microsoft Store by typing "Store" on your Windows Search Bar.

    On the Microsoft Store, type your game name: "Master Chief Collection".

    Load the game page and click on "Install".

    This should work.

    In case you still have issues, reset the Microsoft Store first and repeat the previous process.

    To Reset the Store, Press the Windows Key + R > Type WSReset.exe and press Enter.

    Let me know if it works!

    [​IMG]
  4. Sniper1gerbil Win User

    Exclamation Marks on games

    I bought all my

    digital games from the microsoft store on my xbox years ago and this exclamation tringle is on all my games as of today i have my bank statements proving it so why am i seeing this
  5. Chris_8472 Win User

    Conan Exiles missing from Owned games list

    I have the same issue. Bought the game a few years ago, and all dlc afterwards, but now it's missing from the library. Did a factory reset, but that didn’t fix the issue
  6. HAZMAT RADIO Win User

    Game I bought years ago doesn't appear on my library

    To check and see what games you own, go to https://account.xbox.com/en-us/MyGames

    This will show you the games your account has. If the game you're looking for is not your account its probably on the other account.

    Also, Sleeping Dogs may have been one of the Games with Gold...so you may not have access to it if you don't have an active Xbox Live Gold sub.
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Why was the game I bought years ago deleted from my library and all of my achievements for...

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