Why was my son suspended for a billing issue? He uses a prepaid card I bought him!

Discus and support Why was my son suspended for a billing issue? He uses a prepaid card I bought him! in XBoX on Consoles to solve the problem; Hello, My 8 year old son was suspended on xbox live for using a prepaid card that I bought him. I have the card in hand. I am very upset about this as... Discussion in 'XBoX on Consoles' started by SideMarmot47936, Feb 17, 2017.

  1. Why was my son suspended for a billing issue? He uses a prepaid card I bought him!


    Hello,

    My 8 year old son was suspended on xbox live for using a prepaid card that I bought him. I have the card in hand. I am very upset about this as this was his valentines gift from me. If you do suspend his account I want my money back! How do I go about getting
    my money back for the prepaid card that he cant use because you suspended him. Why is there no one to talk to about this except through here?

    :)
     
    SideMarmot47936, Feb 17, 2017
    #1
  2. Icesayer
    Icesayer Guest
    Account billing issue

    Hello i would like to know why my account "Scorchedbrute" got suspended due to a billing issue because i havent bought anything with a credit card i used a prepaid card i bought from a retailer so i dont understand how ive been banned if i could get this
    cleared up it would be great thanks
     
    Icesayer, Feb 17, 2017
    #2
  3. False complaint now suspended

    why are complaints never investigated before suspension? My son was playing a racing game, I was watching and listening. Another player demanded my son give him money and when he refused the player reported him for communication and he is now suspended.
    This is unfair. All you have to do is report someone and bam, suspended!
     
    Dragonhawk2007, Feb 17, 2017
    #3
  4. {Parity}
    {Parity} Guest

    Why was my son suspended for a billing issue? He uses a prepaid card I bought him!

    For any billing issues you will need to contact support directly for assistance. No one in the forums has access to that information. Contact Us | Xbox Support

    Good Luck!!
     
    {Parity}, Feb 18, 2017
    #4
  5. {Parity} Win User

    Why was my son suspended for a billing issue? He uses a prepaid card I bought him!

  6. PUB279 Win User

    Live prepaid does not work

    I bought a prepaid membership and my credit card is still being billed. Why?
  7. xXTwErKMaStRXx Win User

    says im suspended until i update my payment option

    I am trying to play and when I sign into my account it says that my account is suspended until I update my billing section. I bought a 3 month card and have been playing on it until today.i have tried to edit the billing and still nothing. the cards I use
    are prepaid and you redeem the code
  8. Chihuahua-58B43308-E Win User

    Purchusing Something (Read for more info)

    As long as the card he buys is a prepaid debit card and not a visa gift card he should have no issue. As prepaid debit card's require him to validate his identity, whereas a visa gift card requires no identity verification.
  9. BYAAAAAAAH JOSE Win User

    Account Trouble (Suspended Due to Payment option) ???

    *** xbox they suspended e aswell my good friend paid a month of xbox for me with his paypal and then after the month suspended the card so that he did not get charged makes sence but i did by a prepaid card then xbox had the goddamn nerve to suspend me not
    sure how long it's only been an hour or so but it's bullshit bill gates open wide because here comes my *** *** ***
Thema:

Why was my son suspended for a billing issue? He uses a prepaid card I bought him!

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