Why was my account suspended 4 times for the same gamerpic violation.

if your gamerpic violates the terms and conditions you will get banned/suspended.

You can have a custom gamerpic that is why the option is there.

If the gamerpic is not in breach of the Terms of Service/Code of Conduct then it will not be changed.

Only time that enforcement will change the gamerpic if it is in violation of the Terms of Service and other users have reported the custom gamerpic.

I want to know why my account was in violation then. Tell me why I was suspended and don't tell me none of that conduct policy bs. I want to know exactly why it was suspended because this is bs. Go into my account you tell me what is wrong with it because
this is total bs.

You should be able to apply for a case review on the suspension that is longer than around 24 hours.

Let me give you an example of why there would be 2 suspensions one after another like this.

This is just an example and not necessarily what you were suspended for only the enforcement team would have those details and they do not monitor these forums.

1. You send one message that violates the code of conduct to another player.

2. That player then reports that message as a violation of the code of conduct.

3. The enforcement team investigates that report (could take a couple days to investigate) and determines that there was a violation of the code of conduct and puts a suspension on the account for message number 1.

4. You also send a second message to that same player that also violates the code of conduct that same player reports that message as a violation of the code of conduct.

5. The enforcement team investigates (again can take a day or two to investigate) the second message and determines that yes their was a second violation of the code of so they put a second (longer) suspension on the account for the second violation.

The time it takes to investigate a report is the reason why sometimes it can look like you were suspended while already serving a suspension.

Yes I understand xbox support can't do anything only people who can is the enforcement team who people can't get in contact with. But my main question is if someone gets voice communication suspended because of a gamepic and it was not removed is it really because of the gamerpic? Also when did the enforcement team stop doing gamerpic suspensions? Normally if it's because of your gamerpic you get gamerpic suspended not communication suspended. Another thing is how they spammed my account with 12 or 9 4day suspension until it reached 8days. I hear the more suspensions you have on your account the worse the punishment and its a possibility of a permanent ban. So for them to add all them active suspensions to my account kinda have me thinking next time it's going to be permanent over a gamerpic that there is nothing wrong with out of all things.