Why was i suspended 2 times in same situation?

Ok so that seems to be very similar to my situation... however in my instance after the first suspension I was able to complete a survey to reduce the suspension then was unsuspended then 2 hours later resuspended 7 more times with no option to reduce or
dispute 2 hours after I was already unsuspended. Why wasnt all the suspensions at once? Why wasnt I able to dispute or reduce the other 7?

Did they change that recently? I have been suspended before on comms with multiple messages deleted resulting in a 1 week comm suspension.

Hi RubyCylinder!

Sorry to hear about what happened. Let's see what we can do about this matter here.

First, check your account order history on https://account.microsoft.com/billing/orders/ if your orders are actually canceled.

If they're canceled, that would mean that Microsoft wasn't able to get your payment successfully. It may appear that you got charged from your bank but certainly your payments are being returned or reversed. That depends on the bank's policy on when they will post it back to your account. It could take 3 to 5 business days or could be more than 10 days. I advise you to contact your bank as well.

Suspension length can vary based on the severity of the situation as well as any prior enforcement actions. If you got a 2 week suspension, you have most likely been suspended multiple times before.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

it's probably the sticky key setting

Open the Activities overview and start typing Settings.

Click Settings.

Click Accessibility in the sidebar to open the dashboard.

Press Typing Assistance (AccessX) in the Typing section.

Toggle Sticky Keys to on.

I got suspended 3 times i don't know why but i know one i got suspended for