Why the points aren't deposited?

Hello ShowingSpring7,

Your deposit is being prevented due to a mismatch between your US Rewards Account region and your Mexican Microsoft Account region. When you register into the Rewards program, we create a Rewards account based on your Microsoft Account region at the time
of registration. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional
currency, it cannot complete when your Microsoft Account is of a differing currency.

However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft account to match your Xbox Live Rewards location. Another option if
you wish to continue with Rewards in your current Xbox Live region is to opt out of the program at (https://rewards.xbox.com/optout/), wait 48 hours and then sign back up again, which can also take 48 hours. While
you will lose your progress by starting a brand new account, you can start earning Rewards Credits that will successfully reward your newly registered regional currency. To confirm that you have re-registered correctly, you can check your join date from the
MyRewards page at (https://rewards.xbox.com/myrewards/). If your join date shows a specific date, then your account has successfully been re-registered. If you see “???” then your account is still being created.
If you open a new post after being able to log in to your new Rewards account, you can request any pending deposits from your old account to your new one.

Rewards aren't credited immediately, I'm not sure of the timeline tho. And as posted above, they are deposited on the 15th and 30th of each month, providing you have 100 or more pending points.

When you say you "reached 110 pending points at the very beginning of the month" it makes me think that you had 90 and then did the monthly survey. If that is the case then that is why they have not been deposited yet. The points deposited on the 15th are
tallied on the 1st and any new points earned on the 1st are not counted in this tally. You should get the points on the 30th.

Hello,

I'm not sure what you meant by they show up on xbox.com but they aren't on your account...

Do you mean in the points pending on your reward account? Also, please be aware you need to get at least 100 points pending before they are deposited and that it will be the 15th or the 30th after you hit that 100 point mark.

Points are only deposited twice monthly, around the 15th and 30th. Typically if the points are pending between the 1st and 15th they're deposited at the end of the month (around the 30th) and if the points are pending between the 16th and 30th they are deposited
around the 15th of the next month.

Unfortunately those are the only times points are deposited.