Why not include the USB cord required to update the controllers?

Discus and support Why not include the USB cord required to update the controllers? in XBoX on Consoles to solve the problem; To be honest I didn't realize the controllers were going to have to be updated but when I found out I also realized the cord didn't even come with the... Discussion in 'XBoX on Consoles' started by ddrouillard, Mar 9, 2014.

  1. ddrouillard
    ddrouillard Guest

    Why not include the USB cord required to update the controllers?


    To be honest I didn't realize the controllers were going to have to be updated but when I found out I also realized the cord didn't even come with the controller. I know I have had this kind of cord somewhere in my house but I cannot find it. I also can't
    find one at Wal Mart. Now I have to either find one in my house or drive 30 miles to Best Buy to get one. Why not just include this little $10 cable?

    :)
     
    ddrouillard, Mar 9, 2014
    #1
  2. Errorname404
    Errorname404 Guest
    Xbox Controller not updating.

    I pluged my USB cord into my controller and Xbox One, and went to Xbox accessories to update it after it stopped syncing.

    I clicked configure, nothing happened. I click update required, nothing happened, I clicked every button on it, and still, nothing happened. Help?
     
    Errorname404, Mar 9, 2014
    #2
  3. drtomasdds
    drtomasdds Guest
    Xbox won't connect to usb/controller

    I have an older xb1 so I plugged in the usb cord and continued to follow prompts to update but I keep receiving error messages that my controller isn't connected via usb when it is (haha). I have tried to connect and update both with the headset/adapter
    attached and unattached. Same response. Basically I am unable to connect controller to xbox via usb cord. I ordered a new controller (2nd gen I think). the usb cord is new. Thank you in advance.
     
    drtomasdds, Mar 9, 2014
    #3
  4. KLRSKIR
    KLRSKIR Guest

    Why not include the USB cord required to update the controllers?

    The cable is included with the new Xbox One stereo headset, however I'm not certain if it is included with just the puck itself. My guess would be that IF you do not use the new puck adapter, there is really no need for the cable nor a controller update.
     
    KLRSKIR, Mar 9, 2014
    #4
  5. TheJestersHat
    TheJestersHat Guest
    Because that would show forward thinking. And this is Microsoft after all.
     
    TheJestersHat, Mar 10, 2014
    #5
  6. Jason4242
    Jason4242 Guest
    My headset came with the cable. What model did you buy? A micro-USB cable is pretty common these days. I have a pile of them in a drawer.
     
    Jason4242, Mar 11, 2014
    #6
  7. ColdBrew
    ColdBrew Guest
    Because that is added cost (not defending only explaining). Every phone and tablet device I have (except the iPad) uses the same cable. It comes with the recharge kit and also with the headsets.

    BUT I will say that the upgrade did not work with the first one I tried. It wouldn't detect the controller even though it would charge with it. I ended up using the one that came with the charge kit.
     
    ColdBrew, Oct 31, 2018
    #7
  8. ColdBrew Win User

    Why not include the USB cord required to update the controllers?

    Because that is added cost (not defending only explaining). Every phone and tablet device I have (except the iPad) uses the same cable. It comes with the recharge kit and also with the headsets.

    BUT I will say that the upgrade did not work with the first one I tried. It wouldn't detect the controller even though it would charge with it. I ended up using the one that came with the charge kit.
  9. TheJestersHat Win User

    Why not include the USB cord required to update the controllers?

    Because that would show forward thinking. And this is Microsoft after all.
  10. KLRSKIR Win User

    Why not include the USB cord required to update the controllers?

    The cable is included with the new Xbox One stereo headset, however I'm not certain if it is included with just the puck itself. My guess would be that IF you do not use the new puck adapter, there is really no need for the cable nor a controller update.
  11. Jason4242 Win User

    Why not include the USB cord required to update the controllers?

    My headset came with the cable. What model did you buy? A micro-USB cable is pretty common these days. I have a pile of them in a drawer.
  12. SullenMosquito Win User

    headset stuck on mute

    I've been using this headset without issue since last November, I even used it just last night, all of a sudden today it is on mute indefinitely. I've tried power cycling the xbox, tried power cycling my controller, I've tried everything on the forums for
    fixes. The only one I don't understand is the need for an update for my controller... What controller requires an update to be compatible with a headset I used just the night before that was designed for it? Why would it just become non-compatible overnight?
    Why wasn't the cord I need to update my controller included with my Xbox One if this is one of the troubleshooting options? Is it just assumed that I own a Usb to Micro Usb cord? There are so many questions that there are no answers to with this problem...
    I've never had to do an update for any Original Xbox controller, nor 360 controller in my life. They all plugged in and played just fine, the headsets were compatible, never required firmware updates, I'm just confused why this is even an issue that comes
    up in the first place. If there is a fix that doesn't involve me having to go out and purchase a cord that should have been included with the Xbox in the first place, I would love to hear it, otherwise that leaves no fix left as I have tried everything else.
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Why not include the USB cord required to update the controllers?

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