Why my account balance was cleared?

Discus and support Why my account balance was cleared? in XBoX on Consoles to solve the problem; Hi, My account is :[Mod removed] I did not check my microsoft account balance about one year. I check my transactions list today, it should have... Discussion in 'XBoX on Consoles' started by Aaronliu51, Dec 13, 2014.

  1. Aaronliu51
    Aaronliu51 Guest

    Why my account balance was cleared?


    Hi,

    My account is :[Mod removed]

    I did not check my microsoft account balance about one year. I check my transactions list today, it should have balance about $NT472 (my last transaction date is on 2013/11), but it's gone, my account balance is NT$0. Could you help to check this issue
    and recover my account balance, thank you.

    :)
     
    Aaronliu51, Dec 13, 2014
    #1
  2. King Q l 11 l
    King Q l 11 l Guest
    Renewing XBL Gold

    Please explain why I can't renew my Gold with my Microsoft account balance. I just put $80 on my account so I could renew my gold and buy some extra dlc. Why is my Microsoft account balance not an option of payment? Please explain as this would be the
    last straw and I would switch to PS4.
     
    King Q l 11 l, Dec 13, 2014
    #2
  3. Ciochina Gabriel
    Ciochina Gabriel Guest
    Your purchase cannot be completed at this time. Please try again.

    more info:

    Free

    Current balance 200 Microsoft Points

    Price Free

    New balance 200

    let me know why i cant buy this with my gold account ASAP
     
    Ciochina Gabriel, Dec 13, 2014
    #3
  4. Smwutches
    Smwutches Guest

    Why my account balance was cleared?

    Smwutches, Dec 13, 2014
    #4
  5. Smwutches Win User

    Why my account balance was cleared?

  6. Jo-Anne Dalton Win User

    “Microsoft account balance not available for this purchase”

    Why is my account balance unavailable for a purchase? What would cause some balances to not e eligible? I just used another $120 in balance prior to this.
  7. Mister Gwyther Win User

    Paypal rejection?

    To be clear, you don't just have it attached to a bank account with a positive balance, but the Paypal account itself has a positive balance, correct?
  8. gds1972 Win User

    xbox live

    Hi

    It sounds like you have a past due balance on your account that will need to be cleared first

    please use this link     and it should allow you to clear this balance.
  9. 奇 姚 Win User

    Why is my account balance gone

    是的，我检查过我的账户，100美元的余额消失了

    Yes, I have checked my account and the balance of $100 has disappeared

    my acc is Yao1984，

    Can you check in the background？
Thema:

Why my account balance was cleared?

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