Why must I wait for a service that I'm paying large sums of money to every month?

Aim eYacht · Oct 6, 2023

If I paid any other service $30/mth I would expect immediate access to the stuff I've paid for. However, this game StarField has destroyed the customer experience for me. Not only is it buggy and crash in the middle of a save operation (10 times so far), which has caused me to lose hours of work up to this point. When I try to log back in that crashes too. What a terrible way to try to save money.

To add insult to injury, once the game crashes the wait timer starts over. This is just an obvious implementation of selective crashing. First the game starts to slow down when changing areas, then I know that it's about to crash so I go try to save quickly and it crashes during the save which causes me to lose whatever I was doing.

I don't care if it's a shared service, that's why I paid money to use it, If it were free and there was a wait time, I could understand. But it's like paying rent but the landlord decides when you can go in your house. I already paid, if you can't support everyone either allocate more resources and take a pay cut or make it free and keep it the way it is.

There's a 5 minute idle timer, if I need to use the bathroom, I better save before I go, because if I take too long, Microsoft cuts the connection after 5 minutes. For a damned paid service! Increase the timer to 30 minutes. It's frustrating enough to sell the Xbox and leave the insiders program, just to play it on a computer instead. At least I'll have access to mods.

Speaking of which, where the hell are the mods? I remember Xbox was all proud that they were going to offer mods on the Xbox. This is a clear attack against the consumers, constantly promising things and falling short. Once could be understood, but this is a serious issue. There's are many things in games that must be solved with mods in order to make the game work smoothly, but because we can't get mods on the Xbox, we are degraded and have to put up with all of these frustrations.

I'll be asking for a refund for this month and I suggest everyone call in and do the same. It'll be really difficult to allocate resources then.

Unacceptable Microsoft!

Fix it.

:)

SwordofWhedon

Mods are coming in 2024

The service is currently in beta, and uptime is not guaranteeed

It is currently a perk of Xbox GP Ultimate, which is what you're paying for. Online play and 2 game libraries and EA Access

Bugs will continue to be fixed with patches, and the game on your cloud servers cannot be modded externally, like all Xbox games

I suggest you purchase a Series console or PC if uptime and access is important to you. The only fix for the wait times is less users or more machines, which don't just appear. They take many months to produce, install and configure. these situations are exactly why the service is still in beta, and why for example,access is restricted to the primary account holder.

Tatakai no Kami

[quote user="PlatinumSpectre"]

To be fair PC Gamer gave Dragon Age 2 a 92/100 and called it the best RPG ever.

[/quote]Obviously they got paid a large sum of money to say that. It must have been a very large sum. Scrooge McDuck money bin size.

BlazedWithPower

I'd be willing to bet a large sum of money that it doesn't. A very large sum of money.

Eggnogga

[quote user="Crof2003"]

So again, I love the experience from the console, I just hate that I'm continually paying a large sum of money for access to that experience (although I thank Microsoft heartily for the family plan).

[/quote]You can usually find deals on Gold throughout the year for roughly 35 bucks/year. If you consider that a "large sum of money," you should possibly rethink your budget and drop video games altogether.

Eggnogga

^^ You are "arguing" the value and/or worth of the service. I wasn't referring to that, but rather, Mr Crof's monetary situation by describing ~35 bucks as a "large sum of money."

Why must I wait for a service that I'm paying large sums of money to every month?