why multiplayer in minecraft is still disabled??

frankfranky1 · Jun 5, 2025 at 5:42 PM

so i bought minecraft but the multiplayer button is grey when i pick it it says you have enable multiplayer from microsoft settings i did it and yes i am older that 18 years old i reinstall the game i sigh out and sigh in again i restart the launcher i restart my pc but still nothing help me please

:)

Belle_696

Hello frankyfranky1,

Let me help you with your concern today. Please note that this is a public forum and I'm merely a user, I apologize for a delay in response.

Sorry to hear you're having trouble with multiplayer. When you sign in here https://www.xbox.com/user/settings/privacy-and-... and go to Xbox and Windows Online Safety, the "You can join multiplayer games" option is already enabled, right?

Can you please check if multiplayer is not working for both Minecraft Java and Bedrock? Maybe try to disable the "You can join multiplayer games" setting, reload the page, then enable it again?

If it still won't work, try to go to Xbox app > click on your profile > Support > Gaming Services Tool > Run it.

Then, go to Minecraft Launcher on the Xbox app > Click on the "..." > Manage > Files > Verify and Repair.

Let me know the result!

Regards,

Belle

BIrd_059

I have done all of this and Minecraft's multiplayer is still disabled

kyle_m4496

Hi Maximus. Could you provide a screenshot of this issue?

Rodrigo Oliver

Hi Jacob, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, repair the XBOX app installation:

Press the Windows Key+X > Select Apps > Search for XBOX > Advanced > Repair

Let me know if it works!

Lumie Helps

Hi there Osim_786!

I am Lumie and I would love to help you today. =)

In order to avoid any confusion, this is a Microsoft Community page. We are users just like you and cannot see your account status like a Microsoft Agent could.

For this reason, I cannot tell you why your multiplayer may have been blocked. Have you been given an error code or message that has told you it is blocked?

If not, it could be that your router could be unstable, have you tried rebooting it?

It could also be that you need to update the game. You'll find this in the settings under your Updates queue.

If you are banned, there is no way for us to know this, however this could happen if you have been reported for Profanity, Cheating or soliciting malware etc.

You could go to the blue 'Contact Support' button at the bottom of this page: [https://support.microsoft.com/home/contact] and request to chat with an agent who would be able to see your account information directly!

I hope this information helped!

Let me know if I can be of any further assistance. =)

why multiplayer in minecraft is still disabled??