Why Microsoft keeps asking me to change password?

Hi power,

Thanks for reaching out to us! We understand this can be concerning since it keeps asking for a password but will not accept it.

Now, is the console asking for the Wi-Fi password or the Microsoft account password? If it is asking for the Wi-Fi password, then that would have to be changed online. You would need to sign into the router page on a web browser and change the password there
if you have not done that yet.

If it is asking for the
Microsoft Account password, then you need to enter the email into the console sign-in area and put forgot password.

Let us know how it goes or if you have any other questions

Mine is doing the same thing I don't have the 2 step verification turned on and it should and did before sign in automatically but now I have to type in the Microsoft password everytime

Hey there TenurialSnow!

Sorry to hear about the issue. If you haven't already, go ahead and post up a new thread with any details you have or troubleshooting steps you have taken. That way we can provide you support specifically tailored for you! Hope to hear from you soon!

try signin on https://account.live.com, check "security and Password", xbox security requires 2 Information to be added and validated. if "2step verification" is enabled, your console is asking for an
app-password instead of your common Password, you can either Setup to use it this way or disable this Feature.

when you have check aboved, try sign in on your console and exatly read what your xbox is asking for.

- does it say Password incorrect?

- does it direct you to an Internet address?

- does it provide an error code?

All they could do was ask me to log into my Microsoft account and change the password