Why it's not working..??

Didiouioui67650 · Sep 5, 2018

Hi, I buy the One Piece Burning Blood yesterday and when I want to try it , it's not working… What I suppose to do..??

:)

TheresaHearring · Sep 5, 2018

It's not me

Someone is using my email for there Xbox account, It's not me. What do I do? How can I remove the account without access to the Xbox it self??? Please help!!! I can use my New Xbox without MY email address, I only have the one email address.

Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE · Sep 5, 2018

It's not fare

The Xbox Live Reward program only rewards users for making purchases, and when they make purchases it takes at least 1 cycle to receive rewards. If your friend only joined yesterday he was not rewarded from the Xbox Live Program. He could have received it
from the Microsoft/Bing Reward program (separate) or from Sales/Promotions (separate).

WPAK · Sep 5, 2018

Hi there,

please try the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:

http://support.xbox.com/en-us/xbox-one/console/power-cycle-console

Also be aware that there currently is a known issue on Xbox Live with purchasing and using purchased content. See this link for the latest status on that issue:

https://support.xbox.com/xbox-live-status and try again after the issue has been resolved

Let us know the results

Julian_ · Sep 6, 2018

Hi! If you provide us the error message or code you are receiving, we can try to give more tips on how you might be able to fix the issue.

Frizio I iB · Nov 2, 2018

Hey there

i can suggest to power cycle the console and see if it helps!

Otherwise provide to us the error code

WPAK

Hi there,

please try the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:

http://support.xbox.com/en-us/xbox-one/console/power-cycle-console

Also be aware that there currently is a known issue on Xbox Live with purchasing and using purchased content. See this link for the latest status on that issue:

https://support.xbox.com/xbox-live-status and try again after the issue has been resolved

Let us know the results

rhyds34te

it seems like there is a bug with the app installer im having to same problem

Frizio I iB

Hey there

i can suggest to power cycle the console and see if it helps!

Otherwise provide to us the error code

Leonard_Y

Hi,

We appreciate the time and effort you spent on replying to our message.

I hope you are doing well other than this account issue. There are two official articles that you may not have seen yet that help most people knowing more about your Minecraft for PlayStation issues:

If you have already tried the steps listed in those articles, your best approach is to reach out directly to Mojang to get this fixed so you can go back to gaming. Here is the link to do that: Submit a request – Home (minecraft.net)

Sincerely,

Leonardo_Y

Toilet Ccat

1. I only have 1 playstation console

2. I'm getting error failed to login

3. I couldn't put a screen shot because it dosent load but this is what the error said

Failed to login

Oops! Looks like the Microsoft Account you are trying to use is already connected to another account on "PlayStation Network".

Please sign in with a Microsoft Account that is not already linked to an account on "PlayStation Network".

Visit Help Page

Try Again

Why it's not working..??