Why isn't my Xbox one s isn't reading disc

Hey David it isn't the disc I just got them today and in issue above is the disc isnt spinning at all l

Hello Conan T, My name is David. I am an independent advisor, happy to help you today.

I understand that you are frustrated and unhappy with the situation. Although I can understand your discontent, let me recommend some suggestions that could help you solve the disc reading problem on your Xbox One S.

Clean the disc Make sure the disc is clean and free of marks or dirt. Gently wipe the disc with a soft, lint-free cloth, moving from the center toward the edge. Avoid using chemicals such as abrasive cleaners as they could damage the disc.

If the problem persists with a particular drive, try trying other drives in your Xbox One S. If other drives work correctly, the drive in question may be damaged or have compatibility issues.

Best regards.

Thank you for taking the time to respond to us again, in this case I advise you to request a repair by entering the link that I will leave you below!

https://support.xbox.com/help/hardware-network/controller/controller-warranty

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

That would be why

Xbox one isn't supported

You need a series s or x

No game requires xbox one s or x

It's just xbox one

Didn't you read the label?

I have the xbox one s and my brother have the normal xbox one isn't arrivid to him why??