Why isn’t my mic working on my rig 300 pro XH for party chat?

Hi,Kel! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

Are you having this issue on both xbox live parties and in game chat?

Try checking for any controller updates

With the controller connected with a USB cable:

Press the Xbox button  to open the guide.

Under Profile & system, select Settings.

Under Devices & connections, select Accessories.

On the Xbox Wireless Controller screen, select “…” to check the firmware version for your controller.

If it says there’s no update available, your controller is current. If it says “Update,” follow the steps provided.

My mic isn’t muted while I’m in party chat, my party chat is perfectly fine, it’s game chat that is just messed up

Hi Rachel, my name is Jhon, and I will be a pleasure to help you

I have already seen several users with the same problem, apparently it is a generic problem that several people are having, the best thing I can recommend at this time is to help Microsoft by reporting the problem.

https://support.xbox.com/xbox-live-status

Click the green "Report" button and fill out the information as detailed as possible.

This way, Xbox will know there is a problem and can work to fix it as soon as possible.

Please note that in this public forum we are only players like you trying to guide and help other players. We are not Microsoft employees.

I appreciate your understanding and hope the issue is resolved soon.

Hi Easton, may I know if the microphone was working before with the affected apps?

Or is this the first time that you try to use them?

For now please try each possible solution below:

1. Open task manager and go to the startup tab, once there click "disable" on each app listed there

After that Restart the PC and see if the problem is solved

2. Do a clean boot in your Windows PC. For that please follow this article

https://support.microsoft.com/topic/how-to-perf...

A: I am on pc using Xbox live app

B: I am plugging it straight into my pc