Why isn't my linked PSN account working?

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

Unfortunately, the Microsoft account only has linked social network accounts, game accounts such as ubsoft, epic games, psn, are done in reverse, that is, the platform account is linked to the microsoft account, and microsoft does not have access accounts owned by other companies.

In your case, only Playtstation can help in this process since Microsoft does not have access to either the process or the information.

Thank you so much for that and I apologize because on our Microsoft account's end there is no option for us to see what in-game accounts are linked to, it is only visible on the game support's end.

I have already contacted with Mojang and Sony and they both claim that they don't store the information about linking with Microsoft account. The other thing is that I'm sure that my Microsoft account was never linked with any other PSN account.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

According to Mojang Support: "The solution is to link the PSN ID to a different Microsoft account since the Microsoft Account you’re attempting to use is already connected to a different PSN ID. Each Microsoft account may only be linked to a single PSN ID and vice versa."

There is no option to check on our Microsoft account's page the accounts linked to our account, which means that you may need to check with Mojang if you would like to check options such as using the PSN account linked to your Microsoft account.

For your reference, you can check this link: https://help.minecraft.net/hc/en-us/articles/44...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Hello,

I had a PSN linked to my account, so after unlinking it everything works again.