Why isnt kali showing up on one xboxone but is showing up on my other xboxone rainbow six siege

Hello!

Hope you are well. I'll be glad to assist you.

I'm sorry you're experiencing these issues.

Please try this process on the console where the game information is not updating correctly.

1. Press the Xbox button to open the guide.

Select Profile & system > Settings > Account > Remove accounts.

Remove your account from the console (You need to have your email address handy so that you can log in later).

2. Press and hold the Power button on the front of your Xbox until the console turns off.

3. Unplug the power cord from the back of your Xbox.

4. Wait a minute, and then plug the power cord back in.

5. Press the Power button on your Xbox to turn it back on.

6. Log in to your account again.

I hope the information has been clear, I will be attentive to any questions you may have.

Best Regards.

It shows that rainbow six siege is installed but when i try to load it up it shows that I must buy it again

i bought rainbow six siege on disk but when i stick the disk i doesn't show up in queue

Sorry to hear it didn't work.

Does the game show up here?
account.xbox.com/.../XboxOne

And does it show up in your billing history here?
commerce.microsoft.com

Hello SpaceNugget2557,



We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).



Thank you for your understanding.



Respectfully,