Why isn’t forza horizon 5 letting me log in

Hello my name is Jonathan, I'm here to help you with this problem.

I suggest you open a ticket with Forza support so they can help you and identify the problem;

http://support.forzamotorsport.net/requests/new

I appreciate your patience, if you have more questions feel free to ask.

Hi, my name is , I'm a member of the Xbox community like you. I understand your problem, don't worry I'm here to help you.

What platform are you playing on ?

Woah come on guys Horizon is like the Fast and Furious version of Forza games. The only let down for me with Forza 5 is that its not as free as Horizon. Trust me, you will love it!

Good day!



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Thank you for your understanding.


Respectfully,



Microsoft Moderator

Hello noodleGJB,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are trying to play Forza Horizon 5 and is unable to sign in because of the error message: You may not proceed without being signed in to a profile. Let us check on this together so you will get back to gaming.

Please consider linking your Microsoft account to a game that you purchase on Steam in that way you can sign in to game. The steps can be found here: Link your social network accounts to Xbox | Xbox Support. If it won't work, please try the recommendation from the threads below:

Threads with similar concern:

Forza Horizon 5 Login Issue on Steam - Microsoft Community

Forza Horizon 5 Sign-in needed - Microsoft Community

Based on the support article of Forza, you may also try to clear all Xbox Live credentials from Stream and sign in back to the game to test if issue persist. Please see the steps from this link: Steam - Linking and unlinking an Xbox Live account – Forza Support (forzamotorsport.net)

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community