Why is Xbox Rewards not linked with the Xbox account?

Discus and support Why is Xbox Rewards not linked with the Xbox account? in XBoX Rewards & Social to solve the problem; I have clearly been playing Trove as my only game for the past few months, but when I linked my account with Xbox Rewards through the website, it still... Discussion in 'XBoX Rewards & Social' started by TLD Divine, May 7, 2017.

  1. TLD Divine
    TLD Divine Guest

    Why is Xbox Rewards not linked with the Xbox account?


    I have clearly been playing Trove as my only game for the past few months, but when I linked my account with Xbox Rewards through the website, it still told me to download Trove. Since my Xbox already has Trove why does my Xbox Rewards account not know this
    same thing? It's through the same Microsoft account even. Because of this, I am unable to access a promotion that I wanted. Shouldn't Xbox Rewards be able to instantly see that my account activity has fulfilled the time requirements as soon as the Rewards
    program is linked by viewing my account activity? It just doesn't make sense

    :)
     
    TLD Divine, May 7, 2017
    #1
  2. pal272366
    pal272366 Guest
    E3 mixpot rewards

    hello, I have received the Xbox insider rewards but not any other mixpot rewards. I watched the entire live stream and had my account linked as I received the Xbox insider rewards but not the other rewards. How do I get to the other mixpot rewards? or why
    didn’t i not receive them?
     
    pal272366, May 7, 2017
    #2
  3. Smwutches
    Smwutches Guest
    Lost rewards. Due to not understanding the limitations of the xbox game pass.

    For help with the Microsoft Rewards program, you would need to contact their customer support via their redemption page. Chat support linked you to the Xbox Rewards program which is not the same.
     
    Smwutches, May 7, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Why is Xbox Rewards not linked with the Xbox account?

    You would want to post in the Xbox Rewards Questions support forum in order for support to check into it for you.
     
    Smwutches, May 8, 2017
    #4
  5. Smwutches Win User

    Why is Xbox Rewards not linked with the Xbox account?

    You would want to post in the Xbox Rewards Questions support forum in order for support to check into it for you.
  6. jasonht87 Win User

    I have done the Nexus challenge on hereos of the storm but i dont have the rewards on xbox overwatch

    You would need to speak to Blizzard support to see why your rewards are not linking over, they can perhaps check to see your accounts are linked correctly to issue the rewards in HotS :)
  7. PalmettoBling Win User

    Help with Sweepstakes...

    Oh, yeah, is this for an Ambassador Sweepstakes or a Microsoft Rewards sweepstakes? The page I linked to was for Microsoft Rewards. If this is about Xbox Ambassadors then check the Ambassadors discord channel #season-17-rewards

    Was confused why the title was Xbox Ambassadors, that makes so much more sense.
  8. XBF SC Jasowh Win User

    E3 2018 mixpot

    Hello OriginalSparky87,



    We greatly appreciate your interest in the E3 2018 MixPot rewards. At this time, all users who watched the E3 2018 Xbox Press Conference live with a Microsoft Account linked to their Mixer account should have had their rewards
    unlocked. Unfortunately, quantities were limited, so that could be why you never received them.

    Thanks!
  9. Kal ElXxXGod Win User

    lost my 5 star vip

    Unfortunately the merging of Xbox Rewards and Microsoft Rewards brought some changes. You can read about those changes on the

    Xbox Rewards transition website    , there's also a link to the
    Microsoft Rewards FAQ     near the bottom.
    why change xbox live rewards was doing fine spoilt it now
Thema:

Why is Xbox Rewards not linked with the Xbox account?

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