Why is xbox pc app so slow (windows 11)

I kynetik I · Feb 2, 2023

So i have been using Steam and Origin which has been downloading at a good speed 50GB games taking around 2-3 hours to install, I switched over to xbox app and downloaded a few games it has now taken 4 days for a 51.8GB game to get to 70% downloaded, it downloads at a speed of 60.9KB/S and often drops to hit 0/KB/S which sits for about 5 minutes before jumoing to 1.5MB for a split second to drop back down to 60KB/S. I have done so many troubleshooting methods and searched the internet for fixes but not one single thing has increased the download speed. So Microsoft can you tell me why your Xbox app for pc is so slow at downloading games, when others like Steam and Origin can download perfectly fine. It feels like im back in the 90's with they way your Xbox app for PC works. Even when I try to play a game it lags and skips from time to time but Steam and Origin i NEVER have these issues none at all.

:)

Fatima_J

Hi I kynetik I ,

Thank you for posting to the Microsoft community.

Based on the description, it seems that you are having an issue on your Xbox ap that is performing so slow.

There could be a need to update the Xbox app . I'm glad you took the time to consider this for us so we can help you figure it out for you.

Before anything else, let me ask you the following questions below so that I fully understand the problem.

1. When does the issue started?

2. What is the make and model of your device?

Kindly try the steps from the link below that could fix the issue. Let me know if your already performed it.

Fix 1: Update the Xbox app

Open Microsoft Store.
Go to Library.
Click on the Get updates button.
After this, Microsoft Store will automatically start updating the apps for which an update is available. If the update does not start by itself, click Update all.

Fix 2 :

Troubleshoot slow game or app downloads | Xbox Support

Fix 3 : Run System scan

This will search for and restore the corrupted system files.

When searching, type CMD.
Right-click Command Prompt > Open as administrator.
Copy and paste each command and run it one by one:

[table][tr][td]

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

[/td][/tr][/table]

When you're done, type another command to start System File Checker.
In the same Command Prompt window.
Copy and paste this command:
type sfc /scannow (note the space between "sfc" and "/") and press Enter.
After you see a message that says, "Verification 100% complete," type exit.

We look forward to your response.

Truly Yours,

Fatima

Microsoft Moderator

ExcessRacer

Microsoft what is going on with this, Did a full reinstall of Windows 11 and every other game launcher works fine, Xbox app is now literally locking up my computer with slow launches and I have to reboot to get out of it. everything I have tried doesn't work, repair, reinstall the Xbox app. Can not use Xbox ultimate on my Windows 11 PC. Was working before I reinstalled everything. Whats the fix?

Obsessive Power

Of course. Why not.

The Xbox app Game Pass App is going to come pre-installed on Windows 11, and Microsft want users to connect their controllers trouble free to the new OS.

The biggest issue would be to check if your PC is compatible for Windows 11, not your controllers.

In any event, Win 11 won't suddenly make Win 10 obsolete.

XBF John

Hello,

Just to clarify you are talking about PC? If so are you on windows 10 or windows 11 and are you using the Xbox app or the Game Bar for parties?

Thanks,

LokeshDokara

I am playing on Windows 11 PC. Installed the game using Xbox App.

Why is xbox pc app so slow (windows 11)